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- Tasks: Manage maintenance requests and provide exceptional customer service in a busy environment.
- Company: Established property maintenance company focused on teamwork and efficiency.
- Benefits: Competitive salary, annual bonuses, 20 days holiday, and Friday breakfasts.
- Why this job: Join a supportive team and make a real impact in property maintenance.
- Qualifications: Strong communication skills and a proactive, organised mindset.
- Other info: Full training provided with genuine opportunities for career progression.
The predicted salary is between 22600 - 23400 £ per year.
Leeds, West Yorkshire: Office-based
Salary: A GBP 26,000 to A GBP 28,000 (depending on experience)
Contract: Permanent, Monday to Friday, 8:30am–5:30pm
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.
About Us
We’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care, ensuring every maintenance request is managed smoothly and professionally.
The Role
As part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.
Your Main Duties Will Include
- Acting as the first point of contact for tenants, clients, and contractors.
- Logging and managing maintenance tasks accurately and efficiently.
- Liaising with engineers and internal teams to coordinate work.
- Maintaining detailed records and file notes.
- Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.
Requirements
- Excellent customer service and communication skills.
- Strong organisational skills and attention to detail.
- Confident multitasker with a proactive, problem-solving mindset.
- Computer literate and comfortable using multiple systems.
- Works well independently and as part of a team.
- Experience in the property or maintenance sector is helpful but not essential.
We’re looking for someone who brings a positive attitude, energy, and professionalism to the role.
Why Join Us?
- Full training and ongoing support.
- Competitive salary with annual performance and pay reviews.
- Annual bonus (performance-based).
- Company mobile phone (after probation).
- 20 days holiday + bank holidays, increasing after 2 years’ service.
- Friday breakfasts – a small perk we all look forward to.
- A supportive team environment and genuine opportunities to progress.
If you think this sounds like the perfect fit, click Apply Now and submit your CV with a brief note about why you would be a great addition to our team.
Maintenance Administrator employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Administrator
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you show up for an interview, drop in some knowledge about their work – it’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills. Since this role is all about customer service, be ready to demonstrate how you handle queries and keep things organised. Role-play with a friend or family member to get comfortable!
✨Tip Number 3
Be proactive during the interview. Ask questions that show you’re thinking about how you can contribute to the team. This could be about their maintenance processes or how they handle customer feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team!
We think you need these skills to ace Maintenance Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any relevant experience in property or maintenance to catch our eye!
Craft a Personal Note: When you apply, include a brief note about why you think you'd be a great fit for our team. This is your chance to show us your personality and enthusiasm for the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at TipTopJob
✨Know the Company Inside Out
Before your interview, take some time to research the property maintenance company. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Maintenance Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed several responsibilities at once. Highlight your attention to detail and how you keep everything organised, as this is crucial for the role.
✨Demonstrate Your Customer Service Skills
Since this role involves being the first point of contact for clients and tenants, be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond to assist someone, and emphasise your communication skills and ability to handle challenging situations with professionalism.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewer and leave a lasting impression.
