Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee and maintain high-quality care services across our care home group.
- Company: Leading healthcare provider delivering luxury care across the UK.
- Benefits: Competitive salary, monthly car allowance, 25 days leave, and career development opportunities.
- Why this job: Make a real difference in residents' lives while leading a dedicated team.
- Qualifications: Experience in care home management and strong leadership skills required.
- Other info: Join a supportive environment with excellent training and progression opportunities.
The predicted salary is between 46000 - 64000 £ per year.
An incredible new job opportunity has arisen for a dedicated Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the Norfolk and Suffolk area but with occasional requirements further based on company needs. This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build homes offering the highest standards of luxury care.
To be considered for this position you must have proven experience in managing operations in a care home or similar healthcare setting.
Key Responsibilities- Responsible for ensuring and maintaining high-quality care services across our care home group
- Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
- Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
- Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
- Sound knowledge of relevant regulatory requirements CQC
- Strong leadership, communication, and interpersonal skills
- Excellent problem solving and decision making abilities
- Attention to detail and ability to manage multiple priorities effectively
- Demonstrated commitment to resident-centred care and continuous improvement
- A full UK Driving License
The successful Service Quality Manager will receive an excellent salary of GBP55,000 per annum DOE. This exciting position is a permanent full-time role working 40 hours a week on days from 9am to 5pm.
Benefits- Monthly Car Allowance*
- 25 days annual leave plus bank holidays entitlement
- Comprehensive induction and training programme
- Opportunities for career development and progression
- Employee Assistance Programme
- Blue Light Card Scheme
- Full DBS disclosure paid for
Contact Reference ID: 6415. For this fantastic job role, please call on 638 or send your CV.
Seniority Level Mid-Senior levelEmployment Type Full-time
Job Function Management
Industries Healthcare
Service Quality Manager in Lowestoft employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Quality Manager in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in care homes. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care quality and think of examples from your experience that align with their mission.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've successfully managed teams and improved service quality in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Service Quality Manager in Lowestoft
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Quality Manager role. Highlight your experience in managing care services and any relevant regulatory knowledge, like CQC standards. We want to see how your skills align with our commitment to high-quality care!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about resident-centred care and how you can contribute to our culture of excellence. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Leadership Skills: As a Service Quality Manager, strong leadership is key. In your application, share examples of how you've led teams or improved service quality in previous roles. We’re looking for someone who can inspire and guide others towards exceptional care.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about our values and what makes StudySmarter a great place to work!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on the relevant regulatory requirements, especially CQC standards. Being able to discuss these confidently will show that you’re serious about maintaining high-quality care services.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a healthcare setting. Think about times when you promoted a culture of excellence or improved service quality – these stories will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing multiple priorities or resolving conflicts. Practising your responses can help you articulate your problem-solving and decision-making abilities effectively.
✨Demonstrate Your Commitment to Care
Highlight your dedication to resident-centred care and continuous improvement. Share any initiatives you've implemented in the past that enhanced resident satisfaction, as this aligns perfectly with the role's focus.
