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- Tasks: Manage a vibrant office space and enhance workplace culture for a leading client.
- Company: Join a global leader in Facilities Management with a fresh approach to workspaces.
- Benefits: Competitive salary up to £50,000, career growth, and a dynamic work environment.
- Other info: Be part of a supportive team driving continuous improvement and service excellence.
- Why this job: Shape the future of workspaces and create engaging experiences for employees.
- Qualifications: Experience in Facilities Management and strong relationship-building skills required.
The predicted salary is between 50000 - 50000 £ per year.
The Role: Workplace Manager - Facilities Management
Location: London
Salary: Up to GBP 50,000
I am working with a global leader on a fantastic Workplace Manager role. This is the role that brings technical Facilities Management and Experience Creation together into one fantastic job opportunity. As Workplace Manager you will take ownership of a high‑profile London HQ environment, managing approximately 50,000 sq ft of premium office space for a leading blue‑chip client. This is not stuffy corporate offices – this is the new face of workspace. This role sits at the heart of the workplace, responsible for creating a seamless, engaging, and high‑performing office environment.
You will lead on all aspects of workplace operations, from facilities management and supplier oversight through to community engagement and client relationship management, ensuring an exceptional end‑user experience. You will act as a key liaison between client stakeholders, suppliers, and internal teams, driving service excellence while ensuring all contractual, commercial, and compliance obligations are met. With the support of a small onsite team, you will play a pivotal role in shaping workplace culture, enhancing service delivery, and continuously improving the overall environment.
Key Responsibilities:
- Oversee day‑to‑day workplace and facilities operations across a 50,000 sq ft office
- Manage hard and soft FM services, ensuring delivery against SLAs and KPIs
- Lead and support an onsite team, including performance management and development
- Build strong relationships with client stakeholders and act as the main point of contact onsite
- Manage third‑party suppliers, including monitoring performance, conducting reviews, and driving improvements
- Oversee outsourced services including food and beverage operations
- Ensure full compliance with health and safety regulations, acting as Fire Warden and First Aider
- Manage escalations and resolve issues efficiently and professionally
- Support budgeting, purchase orders, and general financial processes
- Produce regular reports and contribute to client business reviews
- Drive workplace engagement initiatives and support internal events
- Identify and implement continuous improvements across workplace services
- Support office moves, changes, and wider business projects
Qualifications:
The successful candidate will have a strong background in Facilities Management across both hard and soft services. Experience managing outsourced services, including food and beverage operations, is highly desirable. A solid understanding of health and safety compliance is essential, with IOSH certification required and NEBOSH advantageous. You will be a natural relationship builder, comfortable engaging with senior stakeholders, and confident influencing decision‑making. Highly organised and proactive, you will thrive in a role that requires balancing operational delivery with strategic input. To be considered, you must be able to live and work without restriction in the UK.
EEO Statement: We are an equal opportunities employer and encourage applications from all suitably qualified candidates regardless of race, gender, disability, age, or any other protected characteristic.
Workplace Manager : FM : London employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Manager : FM : London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management field and let them know you're on the hunt for a Workplace Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Get social! Follow companies you’re interested in on LinkedIn and engage with their posts. This can help you get noticed by hiring managers and show your enthusiasm for the workplace culture they promote.
✨Tip Number 3
Prepare for interviews by researching the company’s workplace initiatives. Be ready to discuss how your experience aligns with their goals, especially around creating engaging office environments and managing facilities effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you a leg up in the process. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Workplace Manager : FM : London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Workplace Manager role. Highlight your background in Facilities Management and any relevant achievements that showcase your ability to create engaging office environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience aligns with our vision for a high-performing workplace. Be genuine and let your personality come through.
Showcase Your Relationship-Building Skills: Since this role involves liaising with various stakeholders, make sure to emphasise your relationship-building abilities. Share examples of how you've successfully managed client relationships or collaborated with teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at TipTopJob
✨Know Your Space
Familiarise yourself with the specific office environment and its unique features. Understand the layout, facilities, and any recent changes or improvements made. This will show your potential employer that you’re genuinely interested in the role and ready to take ownership of the space.
✨Showcase Your FM Expertise
Prepare to discuss your experience in both hard and soft facilities management. Be ready to provide examples of how you've successfully managed outsourced services, particularly in food and beverage operations. Highlight any relevant certifications like IOSH or NEBOSH to reinforce your qualifications.
✨Build Relationships
Demonstrate your relationship-building skills by discussing past experiences where you’ve engaged with stakeholders or managed teams. Share specific examples of how you’ve influenced decision-making or improved service delivery through strong communication and collaboration.
✨Be Proactive and Organised
Emphasise your organisational skills and proactive approach to problem-solving. Prepare to discuss how you manage multiple priorities and ensure compliance with health and safety regulations. Showing that you can balance operational delivery with strategic input will set you apart.