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- Tasks: Lead global operations for a renowned hospitality brand, focusing on growth and new openings.
- Company: Globally recognised hospitality brand with a dynamic, fast-paced environment.
- Benefits: Competitive salary, international travel, and the chance to shape a flagship site.
- Other info: Exciting opportunity for career growth in a fast-scaling business.
- Why this job: Define the future of a global brand while driving performance and guest experience.
- Qualifications: Proven leadership in high-volume hospitality and strong commercial acumen.
Location: London (with international travel)
Please note: This role requires candidates with experience in high-volume, multi-site hospitality environments (food halls, premium F and B, or large-scale venues).
We are currently searching for an exceptional Senior Operations Director to lead the owned and operated portfolio of a globally recognised hospitality brand, with London at its core. This is a pivotal leadership role within a fast‑scaling, high‑profile business known for delivering dynamic, multi‑revenue stream venues across major international cities. The role is not a maintenance position; it focuses on building, shaping, and scaling a global operating model, with a major focus on launching and embedding a flagship London site. It suits a commercially driven, operationally strong leader who thrives in high-volume, fast‑paced environments and operates at executive level.
Key Responsibilities
- Leading performance across all owned operated sites globally
- Overseeing new openings, including a flagship launch
- Implementing strong SOPs, training frameworks, and operational standards
- Driving EBITDA growth, revenue, and overall commercial performance
- Supporting and challenging GM‑level leadership across markets
- Working closely with senior stakeholders across brand, development, finance, and marketing
- Ensuring consistency in guest experience and brand standards
- International travel to maintain quality and performance
The Right Senior Operations Director
- Proven experience at Operations Director / MD level within high-volume, multi-site hospitality
- Strong track record operating across multiple international markets
- Deep operational experience
- Experience in UK, Europe or international markets (would be a big bonus)
- Strong commercial and P&L ownership experience
- Hands‑on, credible leader able to operate strategically
- Comfortable working at board level in a fast-growth environment
This is a rare opportunity to step into a role where you're not just running operations; you're helping define the future operating model of a global brand.
If you're interested, send your CV to Stuart Hills or call 790.
Senior Operations Director : Global Hospitality A GBP 200,000 : A GBP 220,000 in London employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Director : Global Hospitality A GBP 200,000 : A GBP 220,000 in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend hospitality events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges. This way, we can show them how our experience aligns perfectly with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We want to nail those tough questions and showcase our leadership skills in high-volume environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate leaders ready to shape the future of hospitality.
We think you need these skills to ace Senior Operations Director : Global Hospitality A GBP 200,000 : A GBP 220,000 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience in high-volume, multi-site hospitality environments. Highlight specific achievements that demonstrate your operational strength and commercial acumen, especially in launching new venues.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for hospitality and how your leadership style aligns with our vision of scaling a global operating model.
Showcase Your International Experience: If you've worked across different international markets, make it known! We want to see how your diverse experience can contribute to our brand's growth and consistency in guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of our global brand.
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
As a Senior Operations Director, you'll need to demonstrate your strong commercial acumen. Brush up on your P&L management skills and be ready to discuss specific figures from your previous roles. Show how you've driven EBITDA growth and improved revenue in high-volume environments.
✨Showcase Your Leadership Style
This role requires a hands-on leader who can operate strategically. Prepare examples of how you've led teams in fast-paced settings, particularly in multi-site operations. Be ready to discuss how you’ve implemented SOPs and training frameworks that have positively impacted guest experience and operational standards.
✨Understand the Brand
Research the hospitality brand thoroughly before your interview. Understand their values, mission, and what sets them apart in the market. Be prepared to discuss how your vision aligns with theirs and how you can contribute to launching and embedding their flagship London site.
✨Prepare for International Insights
Given the global nature of this role, be ready to share your experiences in international markets. Discuss any challenges you've faced and how you've adapted strategies to different cultural contexts. This will show your ability to oversee operations across various regions effectively.