At a Glance
- Tasks: Engage with customers, support new business, and handle queries in a dynamic environment.
- Company: Join Acorn Insurance, a national leader with over 40 years of expertise.
- Benefits: Enjoy 35 days holiday, competitive salary, and performance bonuses.
- Other info: Full training provided, with excellent growth opportunities in a supportive team.
- Why this job: Build a rewarding career in insurance while making a real difference for customers.
- Qualifications: No experience needed; just bring your motivation and friendly attitude!
The predicted salary is between 26938 - 28609 € per year.
Location: London (Stepney Green)
Salary: GBP26,938 - GBP28,609 per annum + up to GBP2000 Performance related bonus
Job Type: Permanent, Full Time
Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm
We’re looking for motivated, customer driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast paced environment, and wants to build a long term career in insurance and financial services.
You’ll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time.
What you’ll be doing:
- Daily engagement with customers to support new business, renewals, and policy enquiries.
- Identifying customer needs, including vulnerability, and applying appropriate support and adjustments.
- Ensuring customer records and documentation are accurate.
- Handling queries, payments, and policy changes confidently and professionally.
- Working towards individual and team targets, contributing to branch success.
- Representing the business positively in the community and during local outreach activity.
- Supporting Branch Manager in daily branch operations.
What we’re looking for:
- Someone who takes ownership, follows tasks through to completion and doesn’t hand off problems for others to fix.
- Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers.
- Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere.
- Organised and accurate, able to follow regulations and processes while still using empathy and common sense.
- Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better.
- Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals.
- Motivated by clear goals, resilient under pressure and driven to improve your own performance over time.
- Experience in sales, customer service, insurance, or financial services is helpful but not essential; full training and ongoing coaching will be provided.
Grow With Acorn:
At Acorn Insurance, we’re proud of our Liverpool roots - and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, employing 1,700+ people across the UK and reaching a milestone GBP750 million in total value of insurance policies written in 2024. We are growing fast, with new opportunities emerging every week. That growth is largely due to the values we share.
Benefits:
35 days holiday (including bank holidays)
Sales Agent in London employer: TipTopJob
Acorn Insurance is an exceptional employer located in Stepney Green, London, offering a vibrant work culture that prioritises employee growth and development. With comprehensive training, a supportive team environment, and a commitment to community engagement, employees are empowered to thrive in their roles while enjoying generous benefits such as 35 days of holiday and performance-related bonuses. Join us to build a rewarding career in the insurance and financial services sector, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Agent in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Acorn Insurance. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your customer service skills and ability to work under pressure. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your personality! When you're in the interview, let your friendly and confident side shine through. Remember, they're looking for someone who can build rapport with customers, so don’t be afraid to show your engaging side.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Sales Agent position.
We think you need these skills to ace Sales Agent in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match what we're looking for in a Sales Agent. Highlight any customer service or sales experience, even if it's not in insurance, and show us how you can bring value to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with customers and how you embody the values we cherish at StudySmarter. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Communication Skills:As a Sales Agent, communication is key! In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or how you present your experiences, make sure we can see your friendly and confident personality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Agent and the insurance industry basics. Research the company’s values and recent news to show your genuine interest. This will help you answer questions confidently and demonstrate that you’re the right fit.
✨Showcase Your People Skills
As a Sales Agent, you'll be engaging with customers daily. Prepare examples of how you've built rapport and handled customer queries in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your interpersonal skills.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice handling common customer situations, like addressing complaints or explaining policy details. This will not only showcase your problem-solving skills but also your ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics, training opportunities, or the company's future plans. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
