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- Tasks: Lead and manage regional cleaning operations to achieve performance and compliance targets.
- Company: Leading service provider in the commercial cleaning industry.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Why this job: Make a real impact by improving service delivery and client satisfaction.
- Qualifications: 3+ years in a senior operational role with strong people management skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
My client, a leading service provider is seeking a driven and experienced Operational professional to oversee a portfolio of commercial cleaning contracts within a fast paced, collaborative environment. This role is ideal for a hands on operational leader who is passionate about service excellence, people development, and continuous improvement.
Key Responsibilities
- Lead and manage regional cleaning operations to achieve contract performance, compliance, and KPI targets.
- Develop and implement operational strategies to improve service delivery, efficiency, and client satisfaction.
- Work closely with internal support teams to ensure seamless delivery and successful mobilisation of new contracts.
- Analyse performance data, audits, and trends to drive improvements and informed decision-making.
- Build strong relationships with clients, ensuring high levels of retention and satisfaction.
- Support, coach, and develop contract managers and site teams to maximise performance.
Key Requirements
- Minimum 3+ years experience in a regional or senior operational role within commercial cleaning or facilities management.
- Strong people management skills with a track record of leading multi-site teams.
- Commercial awareness with experience managing budgets, performance metrics, and service delivery.
- Excellent organisational, analytical, and communication skills.
- Ability to manage multiple contracts and priorities in a fast-moving environment.
Regional Operations Director : Commercial Cleaning in London employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Director : Commercial Cleaning in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the commercial cleaning industry and let them know you're on the hunt for a Regional Operations Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their current contracts and challenges in the commercial cleaning sector. This will help us demonstrate our knowledge and passion for service excellence during the interview.
✨Tip Number 3
Showcase your leadership skills! Be ready to share specific examples of how you've developed teams and improved service delivery in previous roles. We want to highlight our ability to coach and support contract managers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Regional Operations Director : Commercial Cleaning in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your operational leadership experience and any achievements in service excellence or people development.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about commercial cleaning and how you can contribute to our team. Share specific examples of how you've improved service delivery or client satisfaction in previous roles.
Showcase Your Analytical Skills: Since the role involves analysing performance data, make sure to mention any relevant experience you have with data analysis or performance metrics. We want to see how you’ve used data to drive improvements in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the commercial cleaning industry. Be ready to discuss how you've previously achieved or exceeded these metrics in your past roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your people management skills. Think about times when you’ve successfully coached or developed team members, and be ready to share how you foster a collaborative environment.
✨Understand the Client's Needs
Research the company and its clients. Be prepared to discuss how you would build strong relationships and ensure high levels of client satisfaction based on their specific needs and expectations.
✨Emphasise Continuous Improvement
Be ready to talk about your approach to operational strategies and how you’ve implemented changes that led to improved service delivery. Use data and trends to back up your claims and show your analytical skills.
