At a Glance
- Tasks: Lead daily operations and support the launch of innovative workspace locations.
- Company: Join a fast-growing, design-led hybrid workspace and hospitality business.
- Benefits: Competitive salary, bonus opportunities, and a dynamic work environment.
- Other info: Exciting growth phase with opportunities to shape a new brand culture.
- Why this job: Be part of a unique concept blending co-working and lifestyle hospitality.
- Qualifications: Experience in hospitality or flexible workspace management is essential.
The predicted salary is between 70000 - 75000 € per year.
Exciting new concept coming to London. A rare opportunity to join a fast-growing, design-led workspace and hospitality hybrid business at an early stage of its journey. This is a modern work, stay, connect concept blending co-working, serviced apartments, and lifestyle hospitality. They currently have two sites under consultation, with more in the pipeline as the model scales. Each location will follow a consistent concept but vary in size and format, from smaller studios to larger multi-unit buildings. The offer combines private studio workspaces for laptop-based working with short-stay accommodation options. The first site is due to open in around 8 weeks, so this is a fast-moving build phase.
We are looking for a hands-on Operations Manager with experience in flexible space, serviced accommodation, co-living, hospitality, or similar environments. More hospitality-led than traditional serviced office. You will understand booking platforms, listings, pricing, positioning, and how to shape the offer, not just run an existing model. Weekend operational involvement will be required.
Responsibilities:
- Oversee day-to-day operations across live sites
- Support launch and mobilisation of new locations
- Build operational processes, SOPs, and service standards
- Manage on-site teams across front of house, housekeeping, and community roles
- Ensure high standards of presentation and customer experience
- Work with property, design, and build teams on new openings
- Support pricing, occupancy, and booking optimisation
- Help shape the culture of a fast-growing hybrid brand
Requirements:
- Background in hospitality, serviced accommodation, co-working, or lifestyle hotel operations
- Strong hands-on operational experience in fast-moving environments
- Experience with booking systems, listings, and pricing models
- Strong leadership and people management skills
- Highly organised, detail-focused, and solution-oriented
- Comfortable working in a start-up/build phase environment
Operations Manager, Flexible Workspace/ Hospitality, London A GBP 70/75k employer: TipTopJob
Join a pioneering company at the forefront of the flexible workspace and hospitality sector in London, where innovation meets community. With a strong emphasis on employee growth and a vibrant work culture, this role offers the chance to shape a unique blend of co-working and lifestyle hospitality. Enjoy competitive remuneration, a dynamic environment, and the opportunity to be part of an exciting new concept that is set to redefine modern working and living spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager, Flexible Workspace/ Hospitality, London A GBP 70/75k
✨Tip Number 1
Network like a pro! Reach out to people in the flexible workspace and hospitality sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the industry shine through. Share your ideas on how to improve operations or enhance customer experience – it’ll make you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly with a tailored message about why you’d be a great fit for their team. We love seeing enthusiasm!
✨Tip Number 4
Keep your skills sharp! Consider taking a short course on booking systems or customer service excellence. It shows you're committed to growth and ready to hit the ground running when you land that Operations Manager role.
We think you need these skills to ace Operations Manager, Flexible Workspace/ Hospitality, London A GBP 70/75k
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our innovative workspace and hospitality concept. Share why this opportunity speaks to you and how your background aligns with our vision.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your experience in flexible workspaces, hospitality, or similar environments. We love seeing how your unique skills can contribute to our fast-growing team, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story! Use it to explain how your hands-on operational experience makes you the perfect fit for our dynamic environment. Be sure to mention any specific projects or roles that demonstrate your ability to thrive in a start-up phase.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to be part of our journey from the get-go!
How to prepare for a job interview at TipTopJob
✨Know the Concept Inside Out
Make sure you understand the unique blend of co-working and hospitality that this company is offering. Familiarise yourself with their vision and how they plan to differentiate themselves in the market. This will show your genuine interest and help you articulate how your experience aligns with their goals.
✨Showcase Your Operational Expertise
Prepare specific examples from your past roles where you've successfully managed operations in fast-paced environments. Highlight your experience with booking platforms and how you've optimised pricing and occupancy rates. This will demonstrate your hands-on approach and ability to adapt to a dynamic setting.
✨Emphasise Leadership Skills
Be ready to discuss your leadership style and how you've built effective teams in previous positions. Share stories about how you've motivated staff, maintained high service standards, and fostered a positive culture. This is crucial for a role that involves managing diverse teams across various functions.
✨Prepare Questions About Future Growth
Since this company is in a rapid growth phase, come prepared with insightful questions about their expansion plans and how you can contribute to their success. This shows that you're not just thinking about the role but also about the company's future, which can set you apart from other candidates.
