At a Glance
- Tasks: Lead and inspire a team across 14 premium pubs in London.
- Company: Join one of the UK's top premium pub operators.
- Benefits: Earn up to £88,000 plus bonuses and excellent benefits.
- Other info: Great career progression opportunities in a respected group.
- Why this job: Make a real impact on guest experiences and team development.
- Qualifications: Proven experience in multi-site operations and hospitality leadership.
The predicted salary is between 88000 - 88000 £ per year.
We're working with one of the UK's leading premium pub operators to recruit an exceptional Head of Operations for their flagship London region. This is a standout opportunity to lead a portfolio of 14 high-performing sites, representing the company’s highest-grossing patch. The estate is made up of premium, food-led pubs known for delivering outstanding guest experiences, strong commercial performance and best-in-class hospitality standards.
The Role
As Head of Operations, you'll be responsible for the overall performance of a 14-site London estate, leading and developing a team of General Managers to deliver exceptional operational and commercial results. You'll play a key role in driving sales, profitability, people development and guest experience, while maintaining the highest operational standards across the region.
Key Responsibilities
- Lead, coach and inspire General Managers across a 14-site premium pub portfolio.
- Drive commercial performance, sales growth and profitability across the patch.
- Deliver exceptional standards in food, drink and service.
- Build and develop high-performing management teams.
- Use KPIs and financial data to identify opportunities and improve performance.
- Ensure compliance and operational excellence across all sites.
- Work closely with senior leadership on business strategy and operational initiatives.
- Champion company culture, people engagement and succession planning.
You Will Have
- A strong track record in multi-site operations leadership.
- Experience managing high-volume, premium hospitality businesses.
- Excellent commercial and financial awareness.
- A people-first leadership style with a passion for developing talent.
- Strong operational knowledge and attention to detail.
- The ability to influence, motivate and drive performance at all levels.
What's on Offer
- Salary up to £88,000
- Performance bonus
- Excellent company benefits
- Career progression opportunities within a respected hospitality group
- The chance to lead the business’s highest performing London region
If you're an experienced operator ready for your next senior leadership challenge, we'd love to hear from you.
Head of Operations : Premium Pub Group : London : A GBP 88,000 + Bonus + Benefits employer: TipTopJob
Join one of the UK's premier premium pub operators, where you'll lead a dynamic team across 14 high-performing sites in London. With a strong focus on exceptional guest experiences and commercial success, this role offers not only a competitive salary and performance bonuses but also a vibrant work culture that prioritises people development and operational excellence. Embrace the opportunity for career progression within a respected hospitality group, all while championing a culture of engagement and high standards in one of the most exciting cities in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations : Premium Pub Group : London : A GBP 88,000 + Bonus + Benefits
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend hospitality events, and connect with people on LinkedIn. You never know who might have the inside scoop on that Head of Operations role.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Be ready to discuss how your leadership style aligns with their mission to deliver outstanding guest experiences and drive commercial performance.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven sales growth and improved operational standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Operations : Premium Pub Group : London : A GBP 88,000 + Bonus + Benefits
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Head of Operations role. Highlight your multi-site operations leadership and any experience in premium hospitality to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for developing talent and driving performance, and explain why you’re the perfect fit for leading our flagship London region.
Showcase Your Achievements:Use specific examples to demonstrate your commercial awareness and operational excellence. We love seeing how you've driven sales growth and improved guest experiences in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
As a Head of Operations, you'll need to demonstrate your commercial acumen. Brush up on key performance indicators (KPIs) and financial metrics relevant to the hospitality industry. Be ready to discuss how you've used data to drive sales and profitability in your previous roles.
✨Showcase Your Leadership Style
This role requires a people-first leadership approach. Prepare examples of how you've inspired and developed teams in the past. Think about specific instances where your coaching led to improved performance or guest experiences, and be ready to share these stories.
✨Understand the Brand
Familiarise yourself with the premium pub group's ethos and values. Research their flagship sites and understand what sets them apart in the market. This will help you articulate how your vision aligns with theirs during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and operational knowledge. Think through potential challenges you might encounter in managing multiple sites and how you would address them. This will show your readiness for the role and your strategic thinking capabilities.
