At a Glance
- Tasks: Lead and inspire the front-of-house team while ensuring exceptional guest experiences.
- Company: A rapidly growing leader in London's vibrant socialising scene.
- Benefits: Competitive salary up to £50,000 and opportunities for career growth.
- Other info: Join a dynamic team in a fast-paced environment with a passion for service excellence.
- Why this job: Be the face of a flagship venue and make a real impact on guest experiences.
- Qualifications: Experience as AGM or GM in premium hospitality venues with strong leadership skills.
The predicted salary is between 50000 - 50000 £ per year.
A rapidly growing leader in London's vibrant socialising scene is looking for an experienced General Manager/AGM to lead the front-of-house operation at one of its flagship venues. This is a heavily floor-based role, and we are specifically looking for a hands-on operator who leads from the front. This is not an office-based management position; the successful candidate will be highly present on the floor, driving service standards, leading the team in real time, and creating exceptional guest experiences.
The Role
- Lead and inspire the FOH team, spending the majority of your time on the floor during service
- Oversee day-to-day operations, ensuring smooth service and high standards at all times
- Coach, develop, and motivate management and floor teams to build a high-performing culture
- Be the face of the venue, building strong guest relationships and leading by example
- Work closely with senior leadership on operational strategy, team development, and venue performance
- Drive consistency, efficiency, and strong commercial results across the business
What We’re Looking For
- Proven experience at AGM or GM level within premium bars, restaurants, or high-volume hospitality venues
- A genuinely hands-on leadership style with a passion for being on the floor during service
- Strong FOH leadership experience in fast-paced environments
- Passion for service excellence and team development
- Energetic, personable, and confident in a guest-facing environment
- Excellent organisational, communication, and people management skills
- Ambitious and eager to grow with a fast-expanding business
If you are keen to discuss the details further, please apply today, send your CV to Kate B, or call.
General Manager : Up to A GBP 50,000 : Competitive Socialising in London employer: TipTopJob
Join a dynamic and rapidly expanding leader in London's socialising scene, where your hands-on leadership will directly shape exceptional guest experiences. With a vibrant work culture that prioritises team development and service excellence, you'll have ample opportunities for personal growth while being at the forefront of a flagship venue. Enjoy competitive remuneration and the chance to be part of a passionate team dedicated to creating memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager : Up to A GBP 50,000 : Competitive Socialising in London
✨Tip Number 1
Get to know the venue before your interview! Visit the place, soak up the atmosphere, and chat with staff if you can. This shows you're genuinely interested and gives you a leg up in understanding their operations.
✨Tip Number 2
When you’re in the interview, don’t just talk about your experience—share specific stories that highlight your hands-on leadership style. We want to hear how you’ve inspired teams and created exceptional guest experiences in real-time!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our vibrant team!
We think you need these skills to ace General Manager : Up to A GBP 50,000 : Competitive Socialising in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating exceptional guest experiences and leading a team.
Be Specific About Your Experience:Make sure to highlight your relevant experience in premium bars or high-volume venues. We’re looking for someone who has been in the trenches, so share specific examples of how you've led teams and improved service standards.
Tailor Your CV:Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that match what we’re looking for in a General Manager. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at TipTopJob
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its concept, target audience, and unique selling points. This will not only impress the interviewers but also help you articulate how your experience aligns with their vision.
✨Showcase Your Hands-On Leadership Style
Since this role requires a hands-on approach, be prepared to share specific examples of how you've led teams on the floor in previous roles. Highlight situations where your presence made a difference in service quality or team morale.
✨Demonstrate Your Passion for Guest Experience
Prepare to discuss your philosophy on guest service. Share anecdotes that illustrate your commitment to creating exceptional experiences and how you've trained your teams to do the same. This will show that you truly understand the importance of being the face of the venue.
✨Be Ready to Discuss Operational Strategies
Think about how you would approach day-to-day operations and team development in this role. Be ready to discuss your ideas on driving efficiency and consistency, as well as how you would work with senior leadership to achieve commercial results.
