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For Companies At a Glance
- Tasks: Lead CRM strategy and drive customer engagement across multiple brands.
- Company: Fast-growing bar group in vibrant Central London.
- Benefits: Competitive salary, hybrid working, and a chance to shape your role.
- Other info: Exciting opportunity in the hospitality sector with great career potential.
- Why this job: Make a real impact on customer loyalty and revenue through data-driven campaigns.
- Qualifications: Experience in CRM management and strong analytical skills required.
The predicted salary is between 50000 - 50000 £ per year.
We're partnering with a fantastic and fast-growing bar group in London to find an experienced CRM Manager to join their digital team. This is a brilliant opportunity to take full ownership of CRM in a standalone role, working across a multi-brand portfolio and driving customer engagement, loyalty, and revenue through data-led campaigns. Based in a Central London office (hybrid working), you’ll be responsible for shaping and delivering the CRM strategy across multiple brands and venues. You’ll manage the full lifecycle of campaigns, using customer data and insights to create targeted, high-impact communications.
Key Responsibilities
- Own and develop the CRM strategy across a multi-brand portfolio
- Plan and execute email and CRM campaigns end-to-end
- Analyse customer data to drive segmentation and targeting
- Build automated customer journeys and retention campaigns
- Collaborate with marketing and digital teams across different brands
About You
- Proven experience in a CRM Manager or similar role
- Strong background in email marketing, campaigns, and customer data
- Experience managing CRM across multiple brands or business units
- Comfortable working in a standalone CRM position
- Data-driven mindset with strong analytical skills
- Experience within hospitality, bars, restaurants, or food retail is highly desirable
If you are keen to discuss the details further, please apply today or send your CV to Kate B or call 790.
CRM Manager : Multi:Brand Hospitality Group : A GBP 50,000 in London employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager : Multi:Brand Hospitality Group : A GBP 50,000 in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in CRM roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past CRM campaigns and results. This will give potential employers a clear idea of what you can bring to the table, especially in a multi-brand environment.
✨Tip Number 3
Prepare for interviews by brushing up on data analysis techniques. Since this role is all about using customer insights to drive engagement, being able to discuss your analytical approach will definitely impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM Manager : Multi:Brand Hospitality Group : A GBP 50,000 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the CRM Manager role. Highlight your background in email marketing and data analysis, as these are key for us in this position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our multi-brand hospitality group. Share specific examples of how you've driven customer engagement and loyalty in previous roles.
Showcase Your Data Skills: Since we're looking for someone with a data-driven mindset, be sure to mention any tools or methodologies you’ve used to analyse customer data and drive targeted campaigns. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at TipTopJob
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of customer data analysis and segmentation techniques, as these will be crucial for the role. Be ready to discuss how you've successfully implemented CRM strategies in previous positions.
✨Showcase Your Campaign Successes
Prepare specific examples of email and CRM campaigns you've managed. Highlight the results you achieved, such as increased customer engagement or revenue growth. This will demonstrate your ability to drive impactful communications across multiple brands.
✨Understand the Hospitality Landscape
Familiarise yourself with the hospitality industry, especially trends in bars and restaurants. Being able to speak knowledgeably about the sector will show your passion and understanding of the business, making you a more attractive candidate.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current CRM strategy and future goals. This not only shows your interest in the role but also gives you valuable insights into how you can contribute to their success.