Cluster HR Manager : Hotel Group, London
Location: London
Salary: A GBP 50,000 : A GBP 60,000 per annum (dependent on experience)
We are looking for an experienced and people:focused Cluster HR Manager to lead the HR function across a portfolio of 4:5 hotels in London. This is a fantastic opportunity for an HR professional with a strong hospitality background to make a real impact across multiple properties, working closely with General Managers and department heads to build a positive, high:performing culture.
Youll be the go:to HR expert for each hotel in the cluster, balancing hands:on operational support with strategic people initiatives that drive engagement, retention, and service excellence.
Responsibilities
- Act as the primary HR business partner for General Managers and Heads of Department across all hotels in the cluster
- Manage the full employee lifecycle: recruitment, onboarding, performance management, and offboarding
- Provide expert guidance on employee relations matters, including disciplinaries, grievances, and absence management
- Ensure compliance with UK employment law and internal HR policies across all sites
- Lead on recruitment strategy to attract and retain top talent in a competitive London hospitality market
- Support and coach line managers on people management best practice
- Drive employee engagement initiatives and help foster a positive workplace culture across the cluster
- Oversee HR administration, payroll liaison, and HRIS data accuracy for all properties
- Manage training and development plans, including compliance and mandatory training
- Support with workforce planning, budgeting, and headcount reporting
- Champion diversity, equity, and inclusion initiatives across the cluster
Requirements
- Proven HR management experience within a multi:site or cluster hotel/hospitality environment
- Strong working knowledge of UK employment law and best practice
- CIPD Level 5 or above (or equivalent experience)
- Excellent interpersonal and communication skills, with the ability to build trusted relationships at all levels
- Confident handling complex employee relations cases independently
- Highly organised, with the ability to manage competing priorities across multiple sites
- A proactive, hands:on approach with a genuine passion for hospitality and people
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Cluster Human Resources Manager : Hotel Group, London employer: TipTopJob
As an Installation & Commissioning Engineer with us, you'll join a dynamic team in the vibrant London area, where flexibility in working hours allows for a balanced lifestyle. We pride ourselves on fostering a supportive work culture that encourages professional growth through ongoing training and development opportunities, alongside competitive salaries and performance bonuses. Our commitment to innovation and excellence ensures that you will be part of exciting projects that make a real impact in the industry.
