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- Tasks: Ensure high-quality housing management services for tenants and support their wellbeing.
- Company: Join a disability confident employer committed to diversity and inclusion.
- Benefits: Competitive salary, home working allowance, 27 days leave, and paid volunteering days.
- Other info: Home-based role with travel across East Midlands and excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Driving license, strong interpersonal skills, and experience in service roles preferred.
The predicted salary is between 35259 - 35259 £ per year.
Location: East Midlands
Salary: A GBP 35,269 per annum
Vacancy Type: Full time, Permanent
Closing date: 8th May 2026
Why this role matters
The Housing Officer is responsible for ensuring that housing management services are delivered to GLH tenants for a defined patch of tenancies, ensuring a high quality of service that meets RSL and consumer standards. Supporting tenant wellbeing working with a range of internal and external stakeholders and will support the wider organisation in the delivery of Our Plan goals.
Location
Homebased with frequent travel across the Peterborough, Lincolnshire and Norfolk areas, and occasional travel to the Head Office in Manchester.
About You
- A full driving license and access to your vehicle are essential.
- Knowledge of or willingness to learn more about learning disability and autism.
- Good interpersonal skills, empathy and understanding with the ability to build positive relationships and partnerships.
- Dealing effectively with potentially difficult situations and managing customer conflict.
- Proven experience hitting targets within a target driven role.
- A working knowledge of the supported housing sector desirable.
- Experience working in a service role, preferably within the housing or care sector.
- Strong customer service skills with the ability to communicate effectively.
- Proven problem-solving abilities and the capacity to work autonomously.
- Proficiency in technology and a willingness to adapt and learn.
Our offer to you
We offer a salary of A GBP 35,259 per annum, home working allowance and car allowance, for a full time, 35 hour week working Monday to Friday. In addition you'll get 27 days annual leave plus bank holidays (increases with service). You also get paid volunteering days (3 per year), plus a day off for your birthday. In addition you can take advantage of our contributory pension scheme, (5 employee / 5 employer).
Diversity and inclusion
Golden Lane Housing is a disability confident employer and committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates.
Housing Officer in Lincolnshire employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at GLH or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing management and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! Think of specific examples from your past experiences where you successfully handled difficult situations. This will demonstrate your ability to manage conflict effectively, which is key for a Housing Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer in Lincolnshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your experience in housing management and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Interpersonal Skills: Since this role involves working with tenants and various stakeholders, it's crucial to demonstrate your strong interpersonal skills. Share examples of how you've built positive relationships or handled difficult situations in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you understand the role of a Housing Officer and the specific responsibilities it entails. Familiarise yourself with the housing management services and the standards expected by the organisation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
Since this role involves working with tenants and various stakeholders, be prepared to discuss your interpersonal skills. Think of examples where you've built positive relationships or resolved conflicts effectively. This will demonstrate your ability to handle potentially difficult situations with empathy and understanding.
✨Highlight Relevant Experience
If you have experience in the housing or care sector, make sure to bring it up during the interview. Discuss specific achievements or targets you've met in previous roles. If you lack direct experience, focus on transferable skills from other service roles that align with the job requirements.
✨Be Tech-Savvy
Proficiency in technology is essential for this role. Be ready to talk about your experience with relevant software or tools, and express your willingness to learn new technologies. This shows that you can adapt and thrive in a modern work environment, which is crucial for a home-based position.