At a Glance
- Tasks: Support residents in a retirement living scheme, ensuring their safety and independence.
- Company: Join Stonewater, a caring and inclusive employer dedicated to community wellbeing.
- Benefits: Competitive salary, part-time hours, and a supportive work environment.
- Other info: Opportunity for personal growth in a dynamic and supportive team.
- Why this job: Make a real difference in residents' lives while developing your skills in a rewarding role.
- Qualifications: Experience in housing or customer service, strong IT skills, and a passion for helping others.
The predicted salary is between 24000 - 30000 £ per year.
Location: Arkwright Court, Leominster
Salary: Competitive
Vacancy Type: Permanent, Part Time (35 hours per week)
Role Overview: Stonewater is looking for a proactive and caring individual to join us at Arkwright Court, a welcoming retirement living scheme in Leominster.
Responsibilities:
- Be the face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring residents feel safe, supported, and empowered to live independently.
- Take ownership of essential safety checks, including health and safety, fire safety, and the warden call system, ensuring compliance and high service levels.
- Identify and manage risks, including safeguarding concerns, and take appropriate action to prioritise residents' wellbeing.
Qualifications:
- Experience in housing or customer-facing roles.
- Strong IT skills (Microsoft Office) and willingness to learn new systems.
- Excellent record-keeping and attention to detail.
- Self-starter with great organisational skills and passion for helping others.
- Clear communicator who works well with residents, colleagues, contractors, and external agencies.
- Practical problem solver delivering high-quality work and meeting deadlines.
- Person who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Requirements: Appointment will be subject to a satisfactory Disclosure and Barring Service check, satisfactory references and possession of a valid Right to Work document.
EEO Statement: We are a Disability Confident Employer and work towards further accreditation. We are committed to being a Menopause Friendly Employer and to further diversity and inclusion initiatives.
Scheme Manager in Leominster employer: TipTopJob
Stonewater is an exceptional employer, offering a supportive and inclusive work environment at Arkwright Court in Leominster. With a commitment to employee growth and development, we provide opportunities for training and advancement while prioritising the wellbeing of our staff and residents alike. Our culture fosters teamwork and respect, making it a rewarding place to work for those passionate about making a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Leominster
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing or customer service sectors. We all know someone who knows someone, and a friendly chat can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for those interviews! Research common questions for Scheme Manager roles and practice your answers. We want you to shine, so think about how your experience aligns with the responsibilities listed in the job description.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. We love hearing about practical solutions that made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in our residents' lives.
We think you need these skills to ace Scheme Manager in Leominster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Scheme Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t forget to emphasise your strong IT skills and attention to detail. We want to see how you’ve used these in previous roles, especially in customer-facing positions.
Be Personable:As a Scheme Manager, you'll be the face of our scheme. Let your personality shine through in your application! Share examples of how you've supported others and resolved issues in a caring manner.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TipTopJob
✨Know Your Scheme Inside Out
Before the interview, make sure you research Arkwright Court and Stonewater thoroughly. Understand their values, mission, and the specific needs of the residents. This will help you demonstrate your genuine interest in the role and how you can contribute to creating a supportive environment.
✨Showcase Your Customer Service Skills
As a Scheme Manager, you'll be the face of the scheme. Prepare examples from your past experiences where you've excelled in customer service or resolved complaints effectively. Highlight your ability to communicate clearly and empathetically with residents and colleagues alike.
✨Demonstrate Your Organisational Skills
Being a self-starter is crucial for this role. Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss your approach to prioritising tasks and ensuring compliance with safety checks, as this will show your attention to detail and commitment to residents' wellbeing.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and risk management skills. Think of scenarios where you've had to identify and manage risks, especially in a customer-facing role. Practising these responses will help you feel more confident during the interview.
