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- Tasks: Manage utility accounts and support the Accounts team with administrative tasks.
- Company: Dynamic company in Stepney Green, London with a vibrant office culture.
- Benefits: Competitive salary, wellness days, birthday off, and fun company events.
- Other info: Enjoy fresh fruit daily and build relationships with suppliers and tenants.
- Why this job: Join a supportive team and develop your admin skills in a fast-paced environment.
- Qualifications: Experience in admin roles, strong numerical skills, and excellent communication.
The predicted salary is between 24000 - 26000 £ per year.
Location: Stepney Green, London
Salary: GBP 24,000 - 26,000 per annum
Vacancy Type: Full Time, Permanent
Hours: Monday – Friday: 9am – 5pm or 10am – 6pm
The Role
We are looking for a detail-oriented, proactive junior admin assistant to join our team. In this vital role, you will be managing the administrative side of the Accounts team, ensuring up-to-date, accurate and timely management of various utilities and council tax for tenants.
Key Responsibilities
- Set up and close a high volume of utility accounts for incoming and outgoing properties, notifying all suppliers promptly and keeping good records.
- Monitor utility accounts to ensure accuracy, reconcile bills, and address discrepancies swiftly.
- Serve as the primary contact for companies and tenants in resolving utility-related queries and issues.
- Liaise with London local authorities regarding tenancy changes to ensure accurate council tax billing.
- Manage end-to-end handling of claims through the Reposit platform, ensuring timely and accurate submission in line with tenancy agreements.
- Assess and validate claims by reviewing supporting documentation (e.g., check‑out reports, invoices, tenancy agreements) to ensure compliance and justification.
- Communicate and manage tenant inquiries related to utilities and bills.
- Foster strong relationships with suppliers to resolve issues quickly.
- Ensure all billing operation requirements are managed to ensure timely payment of utility bills, accurate direct debit setups, and system updates.
- Manage all utility inboxes and maintain accurate administrative records.
- Generate regular reports to support strategic company decision‑making.
- Collaborate with other departments, colleagues, teams and suppliers to improve operational efficiency, accuracy, and costs.
- Assist and cover other team members’ workload and assist with ad‑hoc tasks.
Skills and Qualifications
- Proven experience in administrative roles, dealing with utility management or billing.
- Strong numerical skills and attention to detail.
- Excellent communication and customer service skills.
- Proficient with various systems: CRM, Excel, Microsoft Office, Teams, workflow tools.
- Self‑motivated, able to multi‑task and resolve issues efficiently.
Benefits
- Vibrant office environment and fresh fruit on offer daily.
- Birthday day off, wellness day, eye test.
- Employee benefits and discount packages.
- Additional annual leave and sickness pay accrual with length of service.
- Summer and winter annual company parties and other activities.
Junior Admin Assistant (Accounts) in Kent employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Admin Assistant (Accounts) in Kent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the admin field. A personal recommendation can go a long way in landing that Junior Admin Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your skills align with their needs, especially in utility management and customer service. Be ready to share examples from your past experiences!
✨Tip Number 3
Practice common interview questions related to admin roles. Think about how you would handle discrepancies in billing or manage tenant inquiries. The more prepared you are, the more confident you'll feel during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Junior Admin Assistant (Accounts) in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in admin roles and utility management. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Junior Admin Assistant role. Be sure to mention your attention to detail and customer service skills, as these are key for us.
Show Off Your Skills: In your application, highlight your proficiency with tools like Excel and CRM systems. We love candidates who can demonstrate their tech-savviness, so don’t forget to mention any relevant software experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
As a Junior Admin Assistant in Accounts, you'll need to showcase your strong numerical skills. Brush up on basic accounting principles and be ready to discuss how you've handled numbers in previous roles. Maybe even prepare a few examples of how you’ve reconciled bills or managed accounts.
✨Master the Tools
Familiarity with systems like CRM, Excel, and Microsoft Office is crucial. Before the interview, ensure you can confidently talk about your experience with these tools. If possible, practice using them to demonstrate your proficiency during the interview.
✨Communication is Key
Since you'll be the primary contact for tenants and suppliers, excellent communication skills are a must. Prepare to give examples of how you've effectively resolved queries or issues in the past. Think about times when you’ve had to liaise with different stakeholders and how you managed those conversations.
✨Show Your Proactivity
Being proactive is essential in this role. Think of instances where you took the initiative to improve processes or resolve issues before they escalated. Be ready to share these stories to demonstrate your ability to manage tasks efficiently and keep everything running smoothly.