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For Companies At a Glance
- Tasks: Support a busy community service with administration, data management, and coordination.
- Company: Join The Forward Trust, a social enterprise making a real difference.
- Benefits: Flexible hours, training opportunities, wellbeing days, and a contributory pension scheme.
- Other info: Dynamic role with meaningful work and opportunities for personal growth.
- Why this job: Be the backbone of a vital service helping individuals in recovery.
- Qualifications: Strong organisational skills and confidence with Microsoft Office and data systems.
The predicted salary is between 13879 - 13879 £ per year.
Location: Canterbury
Salary: £13,879.32 per annum
Vacancy Type: Permanent, Part Time
Closing date: 27 May 2026
About The Role
We’re looking for a proactive, organised and detail-focused Community Administrator to join Forward Trusts Canterbury service. This is a part‑time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed. You’ll play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast‑paced, combining administration, data management, and coordination across multiple teams and partner organisations.
What you’ll be doing:
- Providing day‑to‑day administrative support for the Canterbury service and covering other East Kent sites when required
- Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook
- Supporting performance monitoring and contributing to key targets set by commissioners
- Acting as a first point of contact for enquiries: handling calls, emails, and in‑person queries professionally and confidentially
- Coordinating communication between internal teams, head office, and clinical partners
- Taking minutes at meetings and supporting reporting and audit processes
- Managing office supplies, post, and general administrative systems
What we’re looking for:
- Strong organisational skills with great attention to detail
- Confidence working with Microsoft Office and data systems
- The ability to communicate clearly and professionally with a range of stakeholders
- A calm, flexible approach when priorities shift
- Strong understanding of confidentiality and data protection
- Initiative to improve processes and keep systems running smoothly
This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community. If you’re someone who enjoys structured, meaningful work where no two days are the same, and you like being the person who keeps everything connected behind the scenes, this could be a great fit.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualification)
Community Administrator in Kent employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Administrator in Kent
✨Tip Number 1
Get to know the company! Research Forward Trust and understand their mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Community Administrator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and data management. Think about examples from your past that showcase your organisational skills and ability to handle multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Forward Trust.
We think you need these skills to ace Community Administrator in Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Community Administrator role. Highlight your organisational skills and experience with data management, as these are key for us at Forward Trust.
Showcase Your Communication Skills: Since you'll be the first point of contact for enquiries, it's important to demonstrate your ability to communicate clearly and professionally. Use examples in your application that show how you've handled similar situations in the past.
Emphasise Your Flexibility: We love a candidate who can adapt to changing priorities! Mention any experiences where you've successfully managed multiple tasks or adjusted to new challenges, especially in a busy environment.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at TipTopJob
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the overall mission of the Forward Trust. This will help you articulate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail in a busy environment.
✨Demonstrate Your Communication Skills
As a Community Administrator, you'll be the first point of contact for enquiries. Practice clear and professional communication by preparing answers to common interview questions. Consider role-playing with a friend to enhance your confidence in handling various scenarios.
✨Emphasise Your Flexibility and Initiative
The job description highlights the need for a calm and flexible approach when priorities shift. Think of instances where you've adapted to changes or improved processes in your previous roles. Sharing these stories will show that you're proactive and ready to tackle challenges head-on.