At a Glance
- Tasks: Lead IT support, manage systems, and shape tech strategy in a dynamic environment.
- Company: Join a forward-thinking organisation focused on education and technology.
- Benefits: Enjoy a competitive salary, pension contributions, generous leave, and professional development.
- Other info: Opportunity for career growth in a supportive and innovative workplace.
- Why this job: Make a real impact by enhancing IT services and supporting educational success.
- Qualifications: Experience in IT management, especially in education, with strong technical skills.
The predicted salary is between 30000 - 36400 £ per year.
We are looking for an experienced IT Services Manager to take ownership of IT across a busy, multi‑user environment. This hands‑on role involves keeping systems running day‑to‑day and shaping the long‑term technology direction.
What You’ll Be Doing
- Lead and manage the IT support function, including line management and staff development.
- Oversee day‑to‑day running of networks, servers, devices and cloud systems.
- Manage Microsoft 365 – user accounts, security and service configuration.
- Monitor performance, troubleshoot issues, and ensure systems remain stable and secure.
- Take ownership of cyber security, backups and disaster recovery planning.
- Act as the main point of contact for third‑party suppliers and service providers.
- Manage ICT budgets, procurement and contracts.
- Support and deliver IT projects from planning through to implementation.
- Work with senior stakeholders to develop a clear, forward‑looking IT strategy.
What We’re Looking For
- Previous experience within the education sector.
- Strong technical background across networks, servers and cloud platforms.
- Solid experience with Microsoft 365 and associated technologies.
- Good understanding of cyber security and data protection.
- Experience managing suppliers, budgets and projects.
- Confidence leading a team and working with non‑technical stakeholders.
- Organised, proactive and able to prioritise effectively.
Benefits
- 5 % pension contribution.
- Enhanced maternity and paternity leave.
- Enhanced sick pay scheme.
- Up to 20 days holiday plus bank holidays.
- Continuous professional development schemes.
IT Services Manager employer: TipTopJob
As an IT Services Manager in Gloucester, you will join a dynamic team that values innovation and professional growth. Our supportive work culture fosters collaboration and continuous development, offering benefits such as a generous pension contribution, enhanced leave policies, and opportunities for ongoing training. With a focus on shaping the future of technology in the education sector, this role provides a meaningful chance to make a significant impact while enjoying a balanced work-life environment.
