IT Service Delivery & Operations Leader

IT Service Delivery & Operations Leader

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
TipTopJob

At a Glance

  • Tasks: Lead Engineering and Operations teams to ensure top-notch service delivery.
  • Company: GreensafeIT, a growing tech business in Droitwich.
  • Benefits: Competitive salary, career growth, and a supportive team environment.
  • Other info: Join a dynamic team focused on continuous improvement.
  • Why this job: Make a real difference in customer satisfaction and team performance.
  • Qualifications: Experience as a Team Leader or Operations Supervisor required.

The predicted salary is between 50000 - 65000 Β£ per year.

Greensafe IT in Droitwich is seeking a Service Delivery and Operations Manager to lead the Engineering and Operations teams, drive continuous improvement, and ensure outstanding service for customers.

This role suits an experienced Team Leader or Operations Supervisor ready to take the next step in a growing tech business.

You will oversee day-to-day service delivery, coach staff, monitor KPIs, and work cross-functionally to optimise performance and customer satisfaction.

#J-18808-Ljbffr

IT Service Delivery & Operations Leader employer: TipTopJob

At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.

TipTopJob

Contact Details:

TipTopJob Recruitment Team

We think you need these skills to ace IT Service Delivery & Operations Leader

Team Leadership
Operations Management
Continuous Improvement
Customer Service Excellence
KPI Monitoring
Cross-Functional Collaboration
Performance Optimisation