The successful candidate will be required to work 37.5 hours per week, working Monday‑Friday, 9 AM‑5 PM. Temporary cover is required for approximately three months.
Please note: this is a floating support role. You will be required to support clients across the community and within their own homes.
Responsibilities
- Hold a changing caseload of key clients
- Arrange and carry out formal case reviews which are client‑led and should predominantly take place in the community
- Translate assessed need into action plans that are SMART and give scope for progression
- Produce comprehensive and high‑quality risk assessment and risk management plans on an ongoing basis for clients
- Support clients to develop budgeting and tenancy management skills, access welfare and health services, improve safety and wellbeing, or connect with community resources
- Work in partnership with other departments and external community agencies in order that client needs are assessed and can be met
- Support individuals to work towards gaining greater independence through participation, at service and organisation level and within the wider community
- Take part in running activities or small groups in response to identified client needs or as part of a project‑wide programme of group work
- Support clients that are ready to move into work, education or training by assisting them to access suitable courses or placements
- Participate fully in rotas covering duty sessions and required service activities
Please note: this role involves lone working.
Qualifications
- Experience and understanding of effective approaches to supporting individuals with complex needs, including mental or physical ill‑health, substance use, challenging behaviour, antisocial behaviour, and/or offending histories
- Working knowledge of being able to support clients into supported accommodation and/or other floating support services
- Understanding of Housing and other related legislation
- Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears
- Experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high‑quality risk management and needs assessment
- Current understanding of safeguarding procedures
- Ability to effectively liaise with a range of service providers and agencies to establish or improve services for clients
- Ability to motivate people to move towards an appropriate level of independence and inclusion
Please note: travel expenses can be claimed for this role.
