At a Glance
- Tasks: Lead day-to-day hospitality operations and create unforgettable guest experiences.
- Company: Luxury retreat in the beautiful Yorkshire area.
- Benefits: Competitive salary, career growth, and a vibrant team culture.
- Why this job: Join a dynamic team and make a real impact in hospitality.
- Qualifications: Proven leadership in hospitality and a passion for guest experience.
- Other info: Opportunity to innovate and enhance wellbeing and sustainability.
The predicted salary is between 46000 - 64000 £ per year.
I am currently looking for a dynamic leader to oversee day‑to‑day hospitality operations and deliver exceptional guest experiences across events, retreats, and accommodations. This role combines hands‑on operational management with strategic input to drive growth, efficiency, and excellence in service.
Key Responsibilities
- Lead and coordinate all hospitality functions, including guest services, housekeeping, food and beverage, and events.
- Maintain top‑quality service standards and ensure all venues are guest‑ready and compliant with health and safety regulations.
- Collaborate with departmental heads to ensure smooth, efficient operations.
- Support business development through show‑rounds, client engagement, and retreat planning.
- Develop and implement standard operating procedures and continuous improvement initiatives.
- Manage budgets, track financial performance, and oversee staff recruitment, training, and performance.
- Foster a positive, engaged team culture through leadership, development, and regular feedback.
Key Skills
- Proven leadership and team management experience in hospitality or events.
- Excellent operational, organizational, and communication skills.
- Strong focus on guest experience and service excellence.
- Experience in event/retreat planning and commercial operations.
- A proactive, solutions‑driven approach with strong attention to detail.
- Passion for wellbeing, sustainability, and creating meaningful guest experiences.
Hospitality Operations Manager employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview or a casual chat, make sure to highlight your leadership experience and how you've improved guest experiences in past roles. Use specific examples to back up your claims – it makes a huge difference!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how your skills align with their needs, especially in areas like event planning and team management.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a leg up over other candidates. So, take a few minutes to check out what we have on offer and get your application in!
We think you need these skills to ace Hospitality Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hospitality Operations Manager role. Highlight your leadership experience and any relevant operational management roles you've held in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background aligns with our mission to deliver exceptional guest experiences. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive growth and efficiency. Numbers speak volumes, so if you’ve improved service standards or managed budgets effectively, make sure to include those details!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to hospitality and guest experience. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Think about times when you improved service standards or handled challenging situations. This will demonstrate your capability to manage operations effectively and foster a positive team culture.
✨Be Ready to Discuss Strategy
Since this role involves strategic input, be prepared to talk about your ideas for driving growth and efficiency. Consider how you would implement standard operating procedures or continuous improvement initiatives. This shows you’re not just about day-to-day management but also about long-term success.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their current challenges in hospitality operations or how they measure guest satisfaction. This not only shows your interest but also gives you a chance to demonstrate your proactive, solutions-driven approach.