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- Tasks: Lead a team to create exceptional experiences for residents in a care home.
- Company: Join one of the UK's top healthcare providers dedicated to compassionate care.
- Benefits: Enjoy a competitive salary, discounts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a positive, team-oriented culture.
- Qualifications: Experience in Hospitality Management and strong people skills are essential.
- Other info: Permanent full-time role with a 9am-5pm schedule and comprehensive training provided.
The predicted salary is between 24000 - 42000 £ per year.
An exciting new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Thetford, Norfolk area. You will be working for one of the UK's leading health care providers. This is a purpose-built care home designed for older people requiring general or dementia residential and nursing care.
To be considered for this position you must have experience of Hospitality Management.
Key Responsibilities:- Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery.
- Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
- Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
- Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner.
- Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
- Maintain and manage best first impression experience.
- Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.
- Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
- Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
- Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
- Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
- Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
- Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service.
The successful Hospitality Manager will receive an excellent salary of GBP30,000 per annum. This exciting position is a permanent full-time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment, you will receive the following generous benefits:
- Refer-a-friend.
- Reward Gateway - discounts, wellbeing, employee assistance & much more.
- Comprehensive induction and paid training programme with career prospects.
- Excellent working environment.
- Cost of DBS.
We are a Living Wage Employer.
Reference ID: 6769. For this fantastic job role, please call on # 638 # or send your CV.
Hospitality Manager employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with the specific needs of older people, especially in a care home setting. Understanding their preferences and challenges will help you demonstrate your commitment to providing exceptional service during any interviews or discussions.
✨Tip Number 2
Network with professionals in the hospitality and healthcare sectors. Attend relevant events or join online forums where you can connect with others who have experience in care home management. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in hospitality management, particularly how you've created positive environments for both staff and residents. Be ready to share specific examples that highlight your leadership skills and ability to foster teamwork.
✨Tip Number 4
Research the care home and its values before your interview. Understanding their mission and how they deliver care will allow you to align your answers with their vision, showing that you're not just a fit for the role but also for their culture.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management, particularly in care settings. Emphasise your skills in people management, communication, and food service operations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing exceptional service in a care home environment. Mention specific examples of how you've developed positive experiences for residents and staff in previous roles.
Highlight Relevant Experience: In your application, focus on your understanding of the needs of older people and any relevant activities programmes you have implemented. This will show your commitment to enhancing the quality of life for residents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TipTopJob
✨Showcase Your People Management Skills
As a Hospitality Manager, your ability to motivate and inspire staff is crucial. Prepare examples of how you've successfully led teams in the past, focusing on fostering teamwork and high-quality service.
✨Demonstrate Your Understanding of First Impressions
The role requires a strong grasp of creating positive first impressions. Be ready to discuss strategies you've implemented in previous roles to ensure guests feel welcomed and valued from the moment they arrive.
✨Highlight Your Knowledge of Food Service Operations
Since managing food service is a key responsibility, brush up on your knowledge of menu planning and dietary requirements. Be prepared to discuss how you would collaborate with chefs to deliver high-quality meals.
✨Emphasise Your Commitment to Resident Engagement
Understanding the needs and interests of older people is vital. Share your ideas for activities that promote health and wellness, and how you've tailored programmes to enhance residents' experiences in previous roles.
