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For Companies At a Glance
- Tasks: Create exceptional experiences for residents and manage a vibrant hospitality team.
- Company: Join a leading healthcare provider in a purpose-built care home.
- Benefits: Earn £30,000 per year with discounts, wellbeing support, and career growth.
- Why this job: Make a real difference in the lives of older people while developing your management skills.
- Qualifications: Experience in Hospitality Management and excellent people-management skills.
- Other info: Enjoy a supportive environment with comprehensive training and a focus on teamwork.
The predicted salary is between 30000 - 42000 £ per year.
An exciting new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in Thetford, Norfolk. You will be working for one of the UK’s leading health care providers. This is a purpose‑built care home designed for older people requiring general or dementia residential and nursing care.
To be considered for this position you must have experience of Hospitality Management.
Responsibilities
- Develop a service experience that fits within our family vision and values; being compassionate, empathetic and transparent in our service delivery.
- Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high‑quality service.
- Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
- Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high‑quality meals in a timely and efficient manner.
- Develop and maintain a robust activities program tailored to the interests and needs of the residents and that is engaging, fun, and promotes health and wellness.
- Maintain and manage best first‑impression experience.
- Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.
Preferred Skills and Experience
- Excellent people‑management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
- Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
- Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
- Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
- Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
- Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high‑quality service.
Salary and Benefits
The successful Hospitality Manager will receive an excellent salary of GBP30,000 per annum. This permanent full‑time role is 40 hours a week from 9am‑5pm.
Reward Gateway: discounts, wellbeing, employee assistance and much more. Comprehensive induction and paid training programme with career prospects. Excellent working environment. Living Wage Employer. Cost of DBS cover. Referral: a friend.
How to Apply
Reference ID: 6769 For this fantastic job role, please call 638 or send your CV.
Hospitality Manager employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in creating exceptional experiences for residents. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being able to express yourself clearly is key. Consider mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Hospitality Manager role!
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hospitality management experience and any relevant achievements that align with our values of compassion and teamwork.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to creating exceptional experiences for our residents. Keep it engaging and personal.
Showcase Your Communication Skills: Since strong communication is key, ensure your written application is clear and concise. Use professional language but let your personality shine through. We want to see how you connect with others!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s straightforward and ensures your application gets to the right people quickly. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at TipTopJob
✨Know the Company Inside Out
Before your interview, take some time to research the care home and its values. Understand their approach to hospitality and how they cater to the needs of older people. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Hospitality Manager, your ability to motivate and inspire staff is crucial. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your communication skills and how you've built positive relationships with both staff and residents.
✨Demonstrate Your Understanding of Food Service
Since managing food service operations is a key responsibility, be ready to discuss your experience with menu planning and food preparation. Share any innovative ideas you have for enhancing the dining experience for residents, and show that you understand dietary requirements and nutrition.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about situations where you had to manage conflicts, improve service quality, or handle unexpected challenges. Practising these scenarios will help you respond confidently and demonstrate your capability to maintain high standards.
