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For Companies At a Glance
- Tasks: Lead a team to create exceptional experiences for residents in a care home.
- Company: Join TipTopJob, a caring community focused on high-quality residential and nursing care.
- Benefits: Enjoy a salary of £30,000, discounts, wellbeing support, and paid training.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in Hospitality Management and strong people management skills are essential.
- Other info: This is a full-time role with a 9am to 5pm schedule.
The predicted salary is between 24000 - 42000 £ per year.
Overview
An excellent new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UKs leading health care providers. This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community. To be considered for this position you must have experience of Hospitality Management
Responsibilities
- Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
- Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
- Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
- Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
- Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
- Maintain and manage best first impression experience
- Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
Preferred skills and experience
- Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
- Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
- Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
- Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
- Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
- Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
- Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
Salary and hours
The successful Hospitality Manager will receive an excellent salary of GBP30,000 per annum. This exciting position is a permanent full-time role working 40 hours a week from 9am to 5pm.
Benefits
- Reward Gateway: discounts, wellbeing, employee assistance and much more
- Comprehensive induction and paid training programme with career prospects
- Excellent working environment
- Cost of DBS
- We are a Living Wage Employer
For this fantastic job role, please call on 638 or send your CV.
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Hospitality Manager employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in care homes. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 2
Research the specific care home you're applying to. Understand their values, mission, and the community they serve. This knowledge will help you tailor your approach and demonstrate your genuine interest during any interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in hospitality management, focusing on how you've created positive environments and exceptional service. Use specific examples that highlight your leadership skills and ability to manage diverse teams.
✨Tip Number 4
Familiarise yourself with current trends in food service operations and activities for older adults. Being knowledgeable about nutrition, dietary requirements, and engaging activities will set you apart as a candidate who is ready to enhance residents' experiences.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management. Focus on relevant roles and responsibilities that align with the job description, such as managing food service operations and developing engaging activities for residents.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing exceptional service in a care home environment. Mention specific examples of how you've fostered teamwork and improved service quality in previous roles.
Highlight Relevant Skills: In your application, emphasise your people management skills, communication abilities, and understanding of the needs of older people. These are crucial for the Hospitality Manager role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are essential in hospitality management.
How to prepare for a job interview at TipTopJob
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality management. Discuss specific examples where you developed exceptional service experiences or managed food service operations effectively.
✨Demonstrate People Management Skills
Prepare to talk about how you've motivated and inspired staff in the past. Share anecdotes that illustrate your ability to foster teamwork and create a positive working environment.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly, and be ready to engage with a variety of stakeholders during the interview.
✨Understand the Needs of Residents
Familiarise yourself with the interests and needs of older people. Be prepared to discuss how you would tailor activities and services to enhance their experience and wellbeing.
