At a Glance
- Tasks: Plan and deliver amazing events like weddings and corporate functions.
- Company: Join Newcastle City Council's vibrant hospitality team.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Flexible hours with evening and weekend commitments for exciting events.
- Why this job: Make unforgettable memories for clients while honing your event management skills.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 32597 - 35412 £ per year.
Location: Newcastle upon Tyne, Civic Centre
Salary: £32,597 – £35,412 per annum (Pay award pending)
Vacancy Type: Permanent, full time
Closing date: 03/07/2026
The Hospitality Event Supervisor role within Hospitality Services supports the delivery of high‑quality hospitality, banqueting and catered events at the Civic Centre and the Mansion House.
Key Responsibilities
- Plan, coordinate and deliver a wide range of functions including corporate events, civic engagements and weddings.
- Ensure consistently high standards and exceptional customer experiences.
- Build strong client relationships, understand client requirements and deliver successful events.
- Manage multiple events, work to tight deadlines and maintain attention to detail.
- Handle cash and banking duties, demonstrating accuracy and financial awareness.
- Work independently or as part of a team in a fast‑paced environment, supporting operations both front‑house and back‑house.
- Adopt improvements to service standards and enhance the guest experience.
- Assume evening and weekend working commitments to support functions and weddings.
Qualifications and Experience
- Proven experience in hospitality, events and banqueting with a strong focus on customer service.
- Demonstrable experience delivering quality events within a hospitality or banqueting environment.
- Strong organisational and administrative skills with the ability to manage multiple events.
- Excellent communication skills and a customer‑focused attitude.
- Good working knowledge of front‑house and back‑house operations.
- Desirable experience in improving service standards and enhancing the guest experience.
Explore career opportunities with Newcastle City Council by visiting our website to complete your application.
Hospitality Event Supervisor employer: TipTopJob
Newcastle City Council is an exceptional employer, offering a dynamic work environment where creativity and customer service excellence thrive. As a Hospitality Event Supervisor, you will enjoy competitive salary packages, opportunities for professional development, and the chance to contribute to memorable events in iconic venues like the Civic Centre and Mansion House. With a strong commitment to employee growth and a supportive team culture, this role promises a rewarding career in the heart of Newcastle upon Tyne.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Event Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Event Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
