At a Glance
- Tasks: Support hospitality operations in housekeeping, tearoom, and events at a beautiful Abbey.
- Company: Ampleforth Abbey, home to the UK's largest Benedictine monastic community.
- Benefits: Enjoy free lunch, discounts, pension scheme, and access to fitness facilities.
- Other info: Casual hours with opportunities for personal growth in a unique environment.
- Why this job: Join a supportive team and make a difference in a stunning location.
- Qualifications: Friendly, reliable, and flexible with a willingness to work weekends.
The predicted salary is between 10 - 12 € per hour.
Salary: Hourly, dependent on experience and skills + Benefits
Hours: Casual / as and when required with weekend and bank holiday working.
Based at Ampleforth Abbey YO62
Closing date: 31st May 2026 (we may close the role earlier than this date if we receive a high level of interest).
Benefits:
- Up to 8 employer-matched pension
- Life assurance
- Free lunch during working hours
- Free on-site parking
- 20% discount at the Tea room and Abbey Shop
- Cycle to Work Scheme
- Christmas Closure
- Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow
- Employee Assistance programme
- Retail savings platform
- 50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth Abbey:
Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
The Role:
We are seeking a reliable and flexible General Hospitality Assistant to support our hospitality operations across housekeeping, the tearoom, and events. This is a varied, hands-on role ideal for individuals who enjoy working with people and being part of a supportive team. The position is casual and hours are offered on an as and when required basis. Shifts will include weekends and bank holidays.
Main Responsibilities but not limited to:
- Housekeeping
- Cleaning guest bedrooms and bathrooms to a high standard
- Cleaning public areas across the Abbey site
- Undertaking deep cleaning tasks as required
- Tearoom
- Serving hot drinks and food to guests
- Preparing drinks and light refreshments
- Clearing and cleaning tables
- Providing friendly and efficient customer service
- Events and Functions
- Assisting with the service of lunches and dinners
- Supporting guests attending events, retreats, and functions
- Helping with room set-up and clear-down
- Directing guest parking and offering general assistance
Skills and Attributes:
- Friendly, approachable, and professional
- Reliable and flexible with availability
- Comfortable working as part of a team
- Able to work independently when required
Essential Requirements:
- Own transport is essential due to the Abbey’s remote location
- Willingness to work weekends and holidays
- Ability to undertake physical tasks such as cleaning and standing for periods
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.
Interested? If you feel that you possess the relevant skills and experience, then please submit your CV.
Hospitality Assistant employer: TipTopJob
Ampleforth Abbey Trust is an exceptional employer, offering a supportive work culture where staff are valued and encouraged to grow. With benefits such as free lunches, generous discounts, and access to beautiful surroundings in the Howardian Hills, employees enjoy a fulfilling work-life balance while contributing to a meaningful mission rooted in faith and community service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the Abbey! Before your interview, take some time to learn about Ampleforth Abbey's mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be working closely with guests and team members. Brush up on your communication and customer service skills so you can shine during your interview and demonstrate your friendly, approachable nature.
✨Tip Number 3
Be flexible and reliable! Highlight your availability for weekends and bank holidays during your application process. The more you show that you're ready to jump in when needed, the better your chances of landing the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your CV directly on our site. This way, you can ensure your application gets the attention it deserves and you can easily keep track of your progress.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous hospitality roles or customer service experience to show us you're a great fit for the team.
Show Your Personality:We love friendly and approachable candidates! Use your cover letter to let your personality shine through. Share why you’re passionate about hospitality and how you can contribute to our mission at Ampleforth Abbey.
Be Clear About Your Availability:Since this role is casual and requires weekend and bank holiday work, be upfront about your availability. Let us know when you can work so we can see how you fit into our schedule.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your CV and cover letter as soon as possible!
How to prepare for a job interview at TipTopJob
✨Know the Abbey's Mission
Before your interview, take some time to understand Ampleforth Abbey's mission and values. Familiarise yourself with their commitment to hospitality and service, as this will help you align your answers with what they’re looking for.
✨Showcase Your Flexibility
Since the role requires casual hours and weekend work, be prepared to discuss your availability. Highlight any previous experience where you’ve had to adapt to changing schedules or work in a team environment.
✨Demonstrate Customer Service Skills
As a Hospitality Assistant, you'll be interacting with guests regularly. Think of examples from your past experiences where you provided excellent customer service, and be ready to share these during the interview.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle physical tasks and work under pressure. Consider scenarios where you had to clean or set up for events, and how you managed those responsibilities effectively.
