Hire and Sales Account Manager in High Wycombe

Overview

Location: High Wycombe, Buckinghamshire. Contract: Permanent, Full Time (40 hours per week). Hours: Monday to Friday, 8:00am – 4:30pm. Salary: Up to GBP 40,000 per annum (depending on experience) + performance-based bonus. Reporting to: Managing Director.

About The Role

We are looking for an experienced Hire and Sales Account Manager to play a key role in the day-to-day operation and continued growth of our well-established construction supply business. With over 40 years of industry experience, we are a family-owned company that prides itself on strong customer relationships, specialist knowledge, and a personal approach. This is an excellent opportunity for someone who enjoys autonomy, variety, and the chance to make a real impact within a growing business. You will be responsible for managing customer accounts, advising on hire and sales solutions, and identifying opportunities to grow revenue through excellent service and commercial awareness.

About You

We’re looking for someone who is commercially minded, organised, and customer-focused. Ideally, You Will Have:

• Proven experience in sales and account management (B2B preferred)
• Experience working with small businesses or trade customers
• Knowledge of, or interest in, the construction or hire industry
• Strong communication skills by phone, email, and face-to-face
• Confidence working with numbers, quotes, and margins
• A proactive approach to problem-solving and customer service
• The ability to thrive in a small, close-knit team environment

If you don’t meet every requirement but feel you could succeed in this role, we’d still love to hear from you.

Key Responsibilities

• Proactively manage and develop customer accounts, building long-term relationships
• Quote and advise customers on machinery, parts, and consumables via phone, email, and in-store
• Identify opportunities to up-sell and cross-sell hire and sales solutions
• Negotiate with customers and suppliers to achieve mutually beneficial outcomes
• Update and maintain the CRM system and website information
• Order stock as required and liaise with suppliers
• Represent the business within the UK construction industry, including networking events, social media engagement, and occasional site visits
• Work closely with the wider team to support smooth day-to-day operations

What Success Looks Like

• Developing strong, repeat relationships with key customers
• Growing hire and sales revenue through proactive account management
• Becoming a trusted point of contact for customers and colleagues
• Contributing ideas and energy to help the business continue to grow

What’s in It for You?

• Competitive salary up to GBP 40,000 plus performance-based bonus
• 28 days holiday including bank holidays
• Workplace pension scheme
• Ongoing internal and external training and development
• Flexible and supportive working culture
• Free on-site parking and a well-equipped office
• Opportunity to make a real impact within a small business with big ambition

We believe in a mutual win-win: when you go above and beyond to deliver results, we go the extra mile to support you. We are committed to creating an inclusive workplace where every employee feels valued.

How to Apply

If this sounds like the right next step for you, we’d love to hear from you. Please apply by sending your CV and a short cover letter outlining why this role interests you. Closing date for applications is Friday 13 February 2026.