Eckoh is seeking a Platform Operations Analyst to join a 24/7 team managing the performance, stability, and resilience of AWS-hosted SaaS platforms. The role involves cloud operations, incident triage, and service ownership with a focus on clear communication during live events.
You will monitor platform health, interpret alerts, determine business impact, and drive incidents through to resolution in line with SLAs. Experience with Jira Service Management and VoIP platforms is essential.
#J-18808-Ljbffr24/7 Platform Operations Engineer in Hemel Hempstead employer: TipTopJob
At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.