Heavy Vehicle Recovery Operator Class 1

Location: Telford TF3 3BN

Shifts: 4 on / 2 off; Alternative shifts can be discussed at interview

Hours: 12-hour shifts, Dayshift, Various start/finish times discussed at interview

Pay: Up to £20.00 per hour (depending on shift, experience and training) + Call-out and Overtime

Contract: Permanent, Weekly Pay

Full Training Provided

Hough Green Garage is a well-established market leader in the provision of 24-hour Breakdown and Recovery Services, with over 40 years of operational experience. We provide a continuous, 365-day service to Local Authorities, Blue Light Emergency Services, Motoring Organisations, and private companies on a national basis. Due to increased workload and the commencement of new contracts, we are seeking to recruit additional Heavy Vehicle Recovery Operators (Class 1) to join our professional and dedicated team.

This is a demanding and fast-paced role, suited to individuals who demonstrate a proactive, adaptable, and professional approach. Successful candidates must be capable of working under pressure, using their own initiative, and responding effectively to a wide range of breakdown and recovery scenarios, while maintaining the highest standards of customer service.

What You’ll Do:

• Attending vehicle breakdowns and road traffic collisions on motorways and major roads across our operational area
• Ensuring the safe recovery, loading, transportation, and delivery of customer vehicles
• Completing daily vehicle checks and weekly inventory inspections
• Maintaining high standards of vehicle and depot housekeeping
• Accurately completing job details using company-issued PDAs
• Supporting depot operations, including assisting office staff with vehicle movements when required

Hough Green Garage operates a modern fleet of over 200 vehicles, enabling our teams to manage all recovery scenarios safely and efficiently.

What We Offer:

• Competitive hourly rate + overtime and call-out pay
• Permanent roles with weekly pay
• IVR-accredited training and career progression
• Opportunity to gain additional skills and driving qualifications
• Modern fleet of over 200 vehicles
• PPE and uniform provided

What You’ll Need:

• Full, valid UK driving licence
• Proven experience as a Class 1 driver (previous vehicle recovery experience is desirable but not essential)
• Minimum Category C1E licence, valid DCPC, and Digital Driver Card
• Flexible approach to shift patterns and on-call requirements (day shift on-call to be discussed at interview)
• Ability to remain calm and effective under pressure
• Strong communication skills, particularly in face-to-face customer interactions
• A customer-focused mindset with attention to detail and a willingness to go the extra mile
• Clean driving and personal record, with the ability to pass Police Force vetting
• Good geographical knowledge of the local area
• Basic mechanical knowledge
• Ability to work independently and resolve challenging situations
• Pride in representing Hough Green Garage and contributing positively to the team

Additional Information:

• Day roles include on-call requirements (explained at interview)
• Employment subject to proof of right to work in the UK
• Due to work with Police Authorities, this role is exempt from the Rehabilitation of Offenders Act 1974
• Successful applicants must pass Police vetting (failure may result in withdrawal of offer or termination)
• Permanent positions available
• Weekly pay
• Overtime opportunities

If you feel you are a suitable candidate and would like to work for Hough Green Garage, please do not hesitate.