At a Glance
- Tasks: Lead and inspire a team across 14 premium pubs in London.
- Company: Join one of the UK's top premium pub operators.
- Benefits: Earn up to £88,000 plus bonuses and excellent benefits.
- Other info: Great career progression opportunities in a respected group.
- Why this job: Make a real impact on guest experiences and team development.
- Qualifications: Proven experience in multi-site operations and hospitality leadership.
The predicted salary is between 88000 - 88000 £ per year.
We're working with one of the UK's leading premium pub operators to recruit an exceptional Head of Operations for their flagship London region. This is a standout opportunity to lead a portfolio of 14 high-performing sites, representing the company's highest-grossing patch. The estate is made up of premium, food-led pubs known for delivering outstanding guest experiences, strong commercial performance and best-in-class hospitality standards.
The Role
As Head of Operations, you’ll be responsible for the overall performance of a 14-site London estate, leading and developing a team of General Managers to deliver exceptional operational and commercial results. You’ll play a key role in driving sales, profitability, people development and guest experience, while maintaining the highest operational standards across the region.
Key Responsibilities
- Lead, coach and inspire General Managers across a 14-site premium pub portfolio.
- Drive commercial performance, sales growth and profitability across the patch.
- Deliver exceptional standards in food, drink and service.
- Build and develop high-performing management teams.
- Use KPIs and financial data to identify opportunities and improve performance.
- Ensure compliance and operational excellence across all sites.
- Work closely with senior leadership on business strategy and operational initiatives.
- Champion company culture, people engagement and succession planning.
You Will Have
- A strong track record in multi-site operations leadership.
- Experience managing high-volume, premium hospitality businesses.
- Excellent commercial and financial awareness.
- A people-first leadership style with a passion for developing talent.
- Strong operational knowledge and attention to detail.
- The ability to influence, motivate and drive performance at all levels.
What's on Offer
- Salary up to £88,000
- Performance bonus
- Excellent company benefits
- Career progression opportunities within a respected hospitality group
- The chance to lead the business's highest performing London region
If you’re an experienced operator ready for your next senior leadership challenge, we’d love to hear from you.
Head of Operations : Premium Pub Group : London : A GBP 88,000 + Bonus + Benefits employer: TipTopJob
Join one of the UK's premier premium pub operators, where you will lead a dynamic team across 14 high-performing sites in London. With a strong focus on employee development, exceptional benefits, and a vibrant work culture that champions hospitality excellence, this role offers a unique opportunity to drive commercial success while nurturing talent in a supportive environment. Experience career progression within a respected group that values your contributions and fosters a people-first approach.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations : Premium Pub Group : London : A GBP 88,000 + Bonus + Benefits
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with premium pub operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Understand their approach to guest experiences and operational excellence. This will help you tailor your answers and show that you’re a perfect fit for their team.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've developed teams and driven performance in previous roles. Highlight your people-first approach and how it aligns with their company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Operations : Premium Pub Group : London : A GBP 88,000 + Bonus + Benefits
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the key responsibilities and skills mentioned in the job description. Highlight your experience in multi-site operations and any achievements that showcase your ability to drive performance and develop teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Head of Operations role. Share specific examples of how you've led teams and improved operational standards in previous roles.
Showcase Your Leadership Style:We want to see your people-first leadership style in action. Mention how you've inspired and developed talent in your past positions, and how you plan to do the same with our General Managers across the 14-site portfolio.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Brush up on financial data and operational metrics that demonstrate your ability to drive sales and profitability. Being able to discuss these confidently will show that you understand the commercial side of the business.
✨Showcase Your Leadership Style
Prepare examples that highlight your people-first leadership approach. Think about times when you’ve successfully developed talent or built high-performing teams. This is crucial for a Head of Operations role, so be ready to share specific stories that illustrate your coaching and inspiring abilities.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Be prepared to discuss how you can champion their culture and engage employees. Showing that you align with their ethos will help you stand out as a candidate who can lead effectively in their environment.
✨Prepare Questions
Have insightful questions ready to ask at the end of the interview. This could include inquiries about their strategic goals for the London region or how they measure success across their sites. Asking thoughtful questions demonstrates your genuine interest in the role and the company.
