At a Glance
- Tasks: Lead operations for a growing wellness hospitality brand and drive expansion.
- Company: Exciting wellness hospitality concept in London with a focus on growth.
- Benefits: Competitive salary, bonus, and flexible start date.
- Other info: Opportunity to expand from 3 to 10-12 sites with excellent career development.
- Why this job: Join a dynamic team and help shape the future of wellness hospitality.
- Qualifications: Strong operations experience in casual hospitality and proven growth track record.
The predicted salary is between 40500 - 49500 £ per year.
An exciting opportunity has arisen for a Head of Operations to join a growing wellness and casual day time hospitality concept in London.
With 3 established sites, the business is entering an exciting period of growth and is looking for an experienced operator to work closely with the Founder to help develop the existing business and support the growth to 10:12 sites.
This is a hands: on, commercially focused role for someone who has a proven track record of growing and adding value to a modern casual hospitality brand.
- The Head of Operations Role
- Lead the operational performance of the existing 3 sites.
- Upscale and improve the business as it enters its next stage of growth.
- Build the operational structure, systems and processes needed to support 10:12 sites.
- Drive consistency, standards, profitability and customer experience across the group.
- Develop and support the existing management teams.
- Identify opportunities to improve performance and add value across the business.
- Play a key role in future openings and the overall expansion strategy.
- The Ideal Candidate
- Strong senior operations experience within casual hospitality, wellness or an adjacent customer: focused concept.
- Proven experience of growing a business and adding value, ideally within a multi: site environment.
- Experience taking a business through a period of expansion and opening new sites.
- Commercially strong, with a good understanding of P and L, labour, costs and profitability.
- Able to build structure and processes without losing the personality and culture of the brand.
- Strong people leadership and development skills.
- Passionate about delivering an excellent customer experience.
- Ambitious, energetic and excited by the opportunity to help take a business from 3 sites to 10:12.
Due to high numbers of applicants we arent always able to provide feedback, if you do not hear from us in 2 weeks time please assume you have not been successful.
- However dont hesitate to get int touch
- #J-18808-Ljbffr
Head of Operations : Growing Wellness Hospitality Concept A GBP 70/80ki plus bonus employer: TipTopJob
As an Installation & Commissioning Engineer with us, you'll join a dynamic team in the vibrant London area, where flexibility in working hours allows for a balanced lifestyle. We pride ourselves on fostering a supportive work culture that encourages professional growth through ongoing training and development opportunities, alongside competitive salaries and performance bonuses. Our commitment to innovation and excellence ensures that you will be part of exciting projects that make a real impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations : Growing Wellness Hospitality Concept A GBP 70/80ki plus bonus
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Operations : Growing Wellness Hospitality Concept A GBP 70/80ki plus bonus
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
