At a Glance
- Tasks: Lead a major ERP transformation and drive organisational change across the business.
- Company: Join a dynamic organisation focused on innovative change management.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of a supportive environment with excellent career advancement potential.
- Why this job: Make a real impact by shaping how teams adopt new systems and processes.
- Qualifications: Experience in leading large-scale change and expertise in process optimisation.
The predicted salary is between 80000 - 90000 £ per year.
Location: Scunthorpe/Hybrid
Salary: Circa GBP 85k
Vacancy Type: FTC 12-24 months with potential to extend
Benjamin Edwards are recruiting for an experienced Head of Change to lead a high-profile, business-wide transformation programme, with a core focus on the delivery of a multi-year ERP implementation. This is a full-time, dedicated contract role, starting immediately, offering hybrid/flexible working.
As Head of Change, you will play a critical leadership role in shaping how the organisation adopts new systems, processes, and ways of working. You will lead the organisational, people, and process transformation required to successfully deliver a major ERP programme. You will ensure teams across the business are fully supported, engaged, and enabled through structured change management, communication, and training strategies. This role will also drive early quick win initiatives to build momentum and embed a positive change mindset from the outset.
Responsibilities
- Lead and deliver the overall change strategy, including communication, engagement, and training programmes
- Translate business and system requirements into a clear future-state vision for processes and systems
- Drive and implement quick win improvements to accelerate early adoption and engagement
- Lead ERP tendering activities, including supplier engagement, evaluation, due diligence, and recommendation
- Facilitate as-is and to-be process workshops in collaboration with business stakeholders
- Drive adoption of new behaviours and processes across multiple sites and functions
- Design and deliver tailored training programmes across diverse operational environments
- Establish and lead a network of Change Champions to support communication and feedback loops
- Manage resistance, build advocacy, and ensure leadership alignment throughout the programme
- Oversee readiness activities including pilots, rollout, and post-implementation embedding
- Support business teams through transition, ensuring minimal disruption
- Act as the primary point of contact for all change-related aspects of the ERP programme
Qualifications
- Proven track record leading large-scale change and transformation programmes
- Experience within retail, hospitality, supply chain, or fast-paced operational environments
- Strong expertise in process mapping and optimisation
- A background in Lean / Six Sigma or continuous improvement, experience with ERP or EPOS environments and complex transaction systems, and experience building and leading Change Champion networks are desirable
- Change Management certifications (e.g., PROSCI, APMG) are desirable
- Applicants must reside within reasonable commuting distance to facilitate weekly on-site attendance.
Head of Change employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Change
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. We recommend tailoring your responses to show how your experience aligns with their goals, especially around change management and transformation. It’s all about showing you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in potential roles, even if they’re not advertised. We love seeing candidates take initiative—it shows passion and drive!
✨Tip Number 4
Finally, apply through our website! We’ve made it super easy for you to submit your application and showcase your skills. Plus, it gives us a chance to see your enthusiasm for the role right from the start!
We think you need these skills to ace Head of Change
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with change management and ERP transformations. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Leadership Skills: As a Head of Change, leadership is key! Use your application to demonstrate how you've successfully led teams through transformation initiatives. Share specific examples that illustrate your ability to engage and support others during change.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your achievements are easy to understand. This will help us quickly see why you’re the right fit for the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at TipTopJob
✨Know Your Change Management Inside Out
Make sure you brush up on your change management theories and practices, especially those relevant to ERP transformations. Be ready to discuss your previous experiences leading similar programmes and how you tackled challenges along the way.
✨Showcase Your Leadership Skills
As a Head of Change, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams through change, managed resistance, and built advocacy among stakeholders. Highlight your ability to engage and motivate others.
✨Be Ready for Process Mapping Questions
Since process mapping and optimisation are key parts of this role, expect questions that assess your skills in these areas. Bring examples of past projects where you’ve mapped processes and implemented improvements, and be prepared to discuss the outcomes.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might face in this role, such as managing resistance or facilitating workshops. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate how you would handle these situations.