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- Tasks: Lead and develop a high-performing sales team to drive bookings and revenue.
- Company: Dynamic serviced accommodation company in North London with a collaborative culture.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for growth.
- Why this job: Shape the future of bookings and make a real impact on business growth.
- Qualifications: Experience in sales-led bookings, strong leadership skills, and data-savvy.
- Other info: Fast-paced environment with a focus on local engagement and entrepreneurial spirit.
The predicted salary is between 48000 - 72000 £ per year.
This is a great opportunity for someone coming from a sales and business development background in the accommodation space. We are looking for a commercially astute, strategic, and sales-driven Head of Bookers to join our senior team and help drive business growth over the next five years. This is a pivotal, hands-on leadership role for someone who thrives in a fast-paced, results-focused environment with plenty of autonomy.
You will lead the Bookings Teams and function, optimising enquiry handling, conversion rates, and revenue performance across all channels. Managing and developing a growing team of Booking Executives, you will own the full enquiry-to-booking journey and ensure a best-in-class customer experience.
Reporting to the Commercial Operations Director, you will play a key role in building scalable processes, improving systems, and shaping the commercial strategy as they continue to expand nationwide.
Key Responsibilities- Lead, coach, and develop a high-performing sales team to exceed conversion and revenue targets.
- Drive continuous improvement across enquiry handling, response times, and sales conversion rates.
- Analyse performance data to identify trends and optimisation opportunities.
- Maintain and refine booking systems, SOPs, and workflows for efficiency and scalability.
- Manage and grow relationships with external partners and distribution channels.
- Collaborate with internal teams to enhance digital and website performance from a conversion perspective.
- Proven experience in a sales-led bookings or reservations role, ideally within hospitality or accommodation.
- Strong leadership and people management experience.
- Commercially minded, target-driven, and data-savvy.
- Skilled in using CRMs, booking platforms, and performance metrics to drive improvement.
- Confident communicator and motivator who thrives in a growing, entrepreneurial environment.
Based in North London, within a collaborative, fast-moving business that values local engagement and hands-on leadership.
Are you ready to shape the future of our bookings function and play a key role in driving the next phase of growth? Send your CV to view all our vacancies.
You must be able to live and work in the UK without restriction.
Head of Bookers : London employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Bookers : London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the serviced accommodation sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their business model and think about how your experience can help them grow. We want you to walk into that interview room with confidence, ready to show them why you’re the perfect fit for the Head of Bookers role.
✨Tip Number 3
Showcase your leadership skills! When you get the chance, share examples of how you've successfully led teams in the past. Highlight your ability to drive sales and improve processes, as these are key for the role. Remember, they’re looking for someone who can inspire and motivate a high-performing team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. Let’s make this happen together!
We think you need these skills to ace Head of Bookers : London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales and business development background, especially in the accommodation sector, to show us you're the right fit for the Head of Bookers role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your leadership experience can drive our bookings team to success. Keep it engaging and relevant to what we’re looking for.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to exceed targets and improve processes. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows us you’re keen to join our community!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
As a Head of Bookers, you'll need to be data-savvy. Brush up on key performance metrics related to sales conversion rates and revenue performance. Be ready to discuss how you've used data in the past to drive improvements and achieve targets.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've successfully led and developed teams in previous roles. Highlight your coaching techniques and how you motivate your team to exceed targets.
✨Understand the Customer Journey
Familiarise yourself with the full enquiry-to-booking journey. Be prepared to discuss strategies you've implemented to enhance customer experience and improve enquiry handling. This will show your understanding of the role's responsibilities.
✨Be Ready to Discuss Collaboration
Collaboration is key in this role. Think about times you've worked with internal teams or external partners to improve processes or systems. Share specific examples that demonstrate your ability to work cross-functionally and drive results.
