At a Glance
- Tasks: Provide onsite and remote IT support while managing user permissions and troubleshooting issues.
- Company: Join a global engineering and technology leader with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and exposure to exciting projects.
- Why this job: Make a difference by supporting cutting-edge technology and helping users thrive.
- Qualifications: Experience in IT support with strong skills in Microsoft 365 and Active Directory.
The predicted salary is between 30000 - 40000 £ per year.
We are supporting a global engineering and technology business with the hire of an IT Support Administrator.
Responsibilities:
- Provide onsite and remote IT support
- Administer Active Directory, users, permissions and Group Policy
- Set up laptops, desktops and mobile devices
- Support Microsoft 365, Azure and business applications
- Troubleshoot hardware, software and network issues
- Maintain IT assets, licences and documentation
- Support MFA, endpoint protection, patching and encryption
- Work with MSPs and external vendors
- Support onboarding, offboarding and IT projects
Requirements:
- First and second-line IT support experience
- Strong Microsoft 365, Active Directory and cloud knowledge
- Good troubleshooting skills across hardware, software and networks
- Clear communication and user support skills
- Strong attention to detail and security awareness
Useful:
- SAP or ERP experience
- MSP experience
- Microsoft, CompTIA A+, Network+ or Security+ certifications
- Cyber Essentials or ISO 27001 exposure
IT Support Administrator in Havant employer: TipTopJob
Join a leading global engineering and technology firm as an IT Support Administrator, where you will thrive in a dynamic work culture that values innovation and collaboration. With a strong focus on employee development, we offer comprehensive training programmes and opportunities for career advancement, all while enjoying the benefits of a supportive team environment in a location that fosters creativity and growth.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Administrator in Havant
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you've resolved hardware or software issues. We want to see how you think on your feet!
✨Tip Number 3
Show off your knowledge of Microsoft 365 and Active Directory during interviews. We love candidates who can demonstrate their expertise and explain how they’ve used these tools in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team.
We think you need these skills to ace IT Support Administrator in Havant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your first and second-line IT support experience. We want to see how your skills in Microsoft 365, Active Directory, and troubleshooting shine through!
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Share why you're passionate about IT support and how your attention to detail and communication skills make you a great fit for our team.
Showcase Relevant Experience:If you've got any experience with SAP, ERP, or certifications like CompTIA A+, make sure to mention them! We love seeing how your background aligns with what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TipTopJob
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Active Directory, and cloud technologies. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting experiences you've had with hardware and software.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about a time when you resolved a tricky problem or improved a process. This will demonstrate your strong troubleshooting skills and ability to think on your feet.
✨Communicate Clearly
Since clear communication is key in IT support, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so being able to convey information clearly will set you apart.
✨Attention to Detail is Crucial
Highlight your attention to detail by discussing how you maintain IT assets, documentation, and security protocols. Mention any experience you have with compliance standards like Cyber Essentials or ISO 27001, as this shows you're serious about security awareness.
