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- Tasks: Lead daily operations and support new site launches in a dynamic workspace environment.
- Company: Join a fast-growing, design-led hybrid workspace and hospitality business.
- Benefits: Competitive salary, bonus opportunities, and a vibrant work culture.
- Other info: Fast-paced environment with exciting growth potential and hands-on involvement.
- Why this job: Be part of an innovative concept blending co-working and hospitality, shaping the future of work.
- Qualifications: Experience in hospitality or flexible workspace management is essential.
The predicted salary is between 70000 - 75000 £ per year.
Exciting new concept coming to London. A rare opportunity to join a fast-growing, design-led workspace and hospitality hybrid business at an early stage of its journey. This is a modern work, stay, connect concept blending co-working, serviced apartments, and lifestyle hospitality. Think Airbnb had a baby with co-working, a high-end, flexible studio environment rather than a traditional office or co-working space. They currently have two sites under consultation, with more in the pipeline as the model scales. Each location will follow a consistent concept but vary in size and format, from smaller studios to larger multi-unit buildings. The offer combines private studio workspaces for laptop-based working with short-stay accommodation options. The first site is due to open in around 8 weeks, so this is a fast-moving build phase.
We are looking for a hands-on Operations Manager with experience in flexible space, serviced accommodation, co-living, hospitality, or similar environments. More hospitality-led than traditional serviced office. You’ll understand booking platforms, listings, pricing, positioning, and how to shape the offer, not just run an existing model. Weekend operational involvement will be required.
Responsibilities:
- Oversee day-to-day operations across live sites
- Support launch and mobilisation of new locations
- Build operational processes, SOPs, and service standards
- Manage on-site teams across front of house, housekeeping, and community roles
- Ensure high standards of presentation and customer experience
- Work with property, design, and build teams on new openings
- Support pricing, occupancy, and booking optimisation
- Help shape the culture of a fast-growing hybrid brand
Requirements:
- Background in hospitality, serviced accommodation, co-working, or lifestyle hotel operations
- Strong hands-on operational experience
Operations Manager, Flexible Workspace/ Hospitality, London A GBP 70 in Hackney employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager, Flexible Workspace/ Hospitality, London A GBP 70 in Hackney
✨Tip Number 1
Network like a pro! Reach out to people in the flexible workspace and hospitality sectors. Attend industry events, join relevant online groups, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for the industry shine through. Share your ideas on how to improve operations or enhance customer experience – it’ll set you apart from the crowd.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly with a tailored message expressing your interest and how you can add value. We love seeing enthusiasm and initiative!
✨Tip Number 4
Keep your skills sharp! Consider taking short courses or attending workshops related to operations management in hospitality. This not only boosts your CV but also shows potential employers that you’re committed to continuous learning. Plus, check out our website for any relevant opportunities!
We think you need these skills to ace Operations Manager, Flexible Workspace/ Hospitality, London A GBP 70 in Hackney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your background in flexible workspace, hospitality, or serviced accommodation to show us you’re the right fit for our exciting new concept.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience aligns with our vision. Be genuine and let your personality come through – we want to get to know the real you!
Showcase Relevant Experience: When detailing your past roles, focus on your hands-on experience in operations, especially in hospitality or co-working environments. We’re looking for someone who can hit the ground running, so make sure we see that in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our journey from the get-go!
How to prepare for a job interview at TipTopJob
✨Know the Concept Inside Out
Make sure you understand the unique blend of co-working and hospitality that this company is offering. Familiarise yourself with their vision and how they differentiate themselves from traditional office spaces. This will show your genuine interest and help you articulate how your experience aligns with their innovative approach.
✨Showcase Your Hands-On Experience
Since they're looking for a hands-on Operations Manager, be ready to discuss specific examples from your past roles where you've successfully managed operations in flexible workspaces or hospitality settings. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills.
✨Prepare for Operational Scenarios
Think about potential operational challenges that might arise in a fast-growing environment like this one. Prepare to discuss how you would handle issues related to staffing, customer experience, or logistics. This will show that you're proactive and ready to jump into action when needed.
✨Emphasise Team Leadership Skills
With responsibilities including managing on-site teams, it's crucial to highlight your leadership style. Share examples of how you've built strong teams in the past, fostered a positive culture, and ensured high standards of service. This will reassure them that you can lead effectively in a dynamic setting.