At a Glance
- Tasks: Lead and shape operations for a growing luxury hotel group across multiple sites.
- Company: Ambitious luxury hotel and spa group with exciting expansion plans.
- Benefits: Competitive salary, bonus, and benefits with hybrid working options.
- Other info: Unique opportunity to make a real impact as the group scales.
- Why this job: Join at a pivotal moment and influence the future of luxury hospitality.
- Qualifications: Proven experience in multi-site luxury hospitality and strategic leadership.
The predicted salary is between 180000 - 180000 € per year.
Oxfordshire / Surrounding Area (Hybrid) Up to £180,000 + Bonus + Benefits
I am currently working with an ambitious and fast-growing luxury hotel group entering an exciting phase of expansion. Backed by significant investment, the business is transitioning from a small collection of hotels (3 sites) into a scaled, multi-site group, with several acquisitions and developments already underway, 4 more sites in the pipeline. These sites are high end luxury hotels, and this role will grow as the company grows. This is a newly created role, offering a rare opportunity to join at a pivotal stage and play a key part in shaping the operational strategy, structure, and long-term success of the group.
With a flagship luxury spa-led property already established, the business has recently acquired additional sites and has multiple new openings planned through to 2027/2028. The group is building a strong reputation for high-end hospitality experiences, combining premium facilities with solid commercial performance. The role will be primarily field based, with a requirement to be in the Oxfordshire head office approximately one day per week.
Key Responsibilities- Provide strategic leadership across multiple sites, driving performance, profitability, and growth.
- Develop and implement group-wide operational standards and best practices.
- Support and lead site-level leadership teams to deliver exceptional guest experiences.
- Play a key role in new openings, acquisitions, and integration of new sites.
- Drive commercial performance, including revenue growth and cost control.
- Lead on culture, people strategy, and employee engagement.
- Ensure full compliance across all health, safety, and regulatory requirements.
- Work closely with ownership and senior stakeholders to shape the future direction of the business.
- Proven senior multi-site operator within luxury hospitality, with strong experience in growing and scaling a business.
- Commercially astute and value-driven, with a track record of improving performance and supporting expansion.
- A hands-on, strategic leader who can shape a newly created role and make a real impact as the group grows.
This is a unique opportunity to join a business at the start of a significant growth journey, where you will have real influence and the ability to shape a group as it scales.
Group Operations Director: Luxury Hotel and Spa Group employer: TipTopJob
Join a dynamic and rapidly expanding luxury hotel and spa group in Oxfordshire, where you will have the unique opportunity to shape the operational strategy of a business poised for significant growth. With a strong focus on employee engagement and development, the company fosters a collaborative work culture that values innovation and excellence in hospitality. Enjoy competitive compensation, including a generous bonus structure and benefits, while being part of a team dedicated to delivering exceptional guest experiences across multiple high-end sites.
StudySmarter Expert Advice🤫
We think this is how you could land Group Operations Director: Luxury Hotel and Spa Group
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! Create a personal brand online by sharing insights and experiences related to luxury hospitality. This will help you stand out and attract the attention of potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and be ready to discuss how your experience aligns with their goals. We want to see that you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Group Operations Director: Luxury Hotel and Spa Group
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Group Operations Director role. Highlight your experience in luxury hospitality and any relevant achievements that showcase your ability to drive performance and growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this newly created role. Share your vision for operational strategy and how you can contribute to our exciting expansion plans.
Showcase Your Leadership Style:We want to know how you lead teams and drive culture. In your application, give examples of how you've supported site-level leadership teams and delivered exceptional guest experiences in previous roles.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this unique opportunity to shape our group as we grow.
How to prepare for a job interview at TipTopJob
✨Know the Company Inside Out
Before your interview, dive deep into the luxury hotel group's history, values, and recent developments. Understand their current expansion plans and how they position themselves in the market. This knowledge will not only impress but also help you align your answers with their vision.
✨Showcase Your Strategic Leadership Skills
Prepare specific examples from your past experiences where you've successfully led multi-site operations. Highlight how you drove performance and profitability, especially in a luxury setting. Be ready to discuss your approach to developing operational standards and best practices.
✨Demonstrate Your Commercial Acumen
Since the role requires a strong focus on commercial performance, come equipped with insights on revenue growth strategies and cost control measures you've implemented before. Discuss how these strategies can be tailored to fit the luxury hospitality sector.
✨Engage with Their Culture and People Strategy
Understand the importance of culture and employee engagement in the hospitality industry. Be prepared to share your thoughts on fostering a positive work environment and how you would lead site-level teams to deliver exceptional guest experiences while ensuring compliance with health and safety regulations.
