At a Glance
- Tasks: Provide 1st and 2nd line IT support across multiple sites.
- Company: Join a growing IT team in a dynamic environment.
- Benefits: Competitive salary, on-site work, and opportunities for travel.
- Other info: Collaborative team culture with a focus on learning and growth.
- Why this job: Make a real difference by supporting users and solving tech issues.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
The predicted salary is between 27000 - 31000 £ per year.
IT Support Engineer – Brockworth, Gloucestershire – Salary: £27k – £31k – On‑site, occasional travel to other sites.
We’re looking for an IT Support Engineer to join a growing IT team supporting a busy multi‑site environment.
This is a varied role where you’ll provide 1st and 2nd line support across a range of technologies, ensuring users receive a responsive and reliable IT service.
You’ll be involved in supporting networks, telephony, end‑user devices, and core business systems while working as part of a collaborative service desk team.
- What You’ll Be Doing as the IT Support Engineer
- Providing 1st and 2nd line technical support to users across multiple locations.
- Troubleshooting hardware, software, networking, and connectivity issues.
- Supporting wired and wireless networks, VPNs, and mobile technologies.
- Assisting with Microsoft Teams telephony and mobile phone systems.
- Carrying out basic network administration, including VLAN and wireless configuration.
- Delivering excellent customer service and ensuring tickets are resolved efficiently.
- What We’re Looking For in the IT Support Engineer
- Experience in an IT Support, Service Desk, or IT Engineer role.
- Strong troubleshooting skills across hardware, software, and networking.
- Excellent communication and customer service skills.
- Ability to manage priorities and work effectively under pressure.
- A proactive attitude and willingness to learn.
Please note that we receive a high level of applications and can only respond to applicants whose skills and qualifications match this position.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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IT Support Engineer in Gloucester employer: TipTopJob
At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.
