At a Glance
- Tasks: Manage hire enquiries, process orders, and coordinate deliveries in a fast-paced environment.
- Company: Established construction rental company with a supportive team culture.
- Benefits: Competitive salary, profit share bonus, 25 days holiday, and full training provided.
- Other info: Opportunity for career growth in a collaborative and energetic workplace.
- Why this job: Join a dynamic team and develop your skills in a thriving industry.
- Qualifications: Customer service experience and strong organisational skills are preferred.
The predicted salary is between 30000 - 32833 £ per year.
Location: Gloucester
Salary: GBP 26,000 - GBP 28,000 (Subject to Experience), Plus Profit Share Bonus, 25 Days Holiday Plus Bank Holidays, Company Pension, Full Training Provided.
We are looking for a highly organised and customer focused Hire Desk Administrator to join a highly successful, well-established construction rental company. You will be based at their Gloucester depot, joining a fast-paced environment and close-knit team.
Key Responsibilities:
- Handle incoming hire enquiries via phone and email.
- Process hire orders, quotations, contracts, and invoices accurately.
- Schedule equipment deliveries, collections, and servicing.
- Maintain and update hire records and customer databases.
- Coordinate with drivers, engineers, and suppliers to ensure timely service.
- Monitor equipment availability and utilisation.
- Resolve customer queries and issues promptly and professionally.
- Ensure all paperwork and administration is completed in line with company procedures.
Role Requirements:
- Previous experience in an administrative or customer service role (hire desk experience is desirable but not essential).
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to manage multiple tasks.
- Confident using Microsoft Office and computer-based systems.
- Ability to work well under pressure and as part of a team.
- A proactive and problem-solving attitude.
Hire Desk Controller / Administrator in Gloucester employer: TipTopJob
Join a thriving construction rental company in Gloucester, where you will be part of a supportive and dynamic team dedicated to delivering exceptional customer service. With competitive salaries, profit share bonuses, and comprehensive training, we prioritise employee growth and well-being, ensuring you have the tools and opportunities to excel in your role. Experience a positive work culture that values collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
