Outreach Recovery Worker in Gillingham

Join to apply for the Outreach Recovery Worker role at TipTopJob Location: Gillingham Salary: £24,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 17th December 2025.

Are you driven to help people move away from street-based living toward safer, more stable futures? We’re looking for a committed Outreach Recovery Worker in Medway to engage individuals living on the streets and help them move toward safer, more sustainable lifestyles. In this role, you’ll empower service users, increase their involvement in their own recovery, and work collaboratively with partners to coordinate effective support that leads to positive outcomes.

What You’ll Do

• You’ll spend much of your time out in the community, reaching out to individuals who are experiencing homelessness or living street-based lifestyles.
• You’ll build trust, offer support, and help people overcome barriers to engaging with services.
• This includes offering persistent, compassionate engagement to those who may be reluctant to accept help, guiding people away from street-based living where possible, and supporting smooth transitions from hospital into safe, appropriate accommodation.

Your Key Responsibilities Will Include

• Building strong, trusting relationships with service users and delivering flexible, strengths-based interventions.
• Using approaches such as Motivational Interviewing to advise and support individuals around substance misuse.
• Working closely with drug and alcohol teams, mental health services, healthcare providers, housing partners, and local authorities to ensure coordinated support.
• Contributing to case conferences and representing the team at external forums where required.
• Maintaining accurate, confidential case records and participating in rough sleeping counts and national monitoring programmes.

You’ll play a vital role in helping people access ongoing healthcare, reconnect with their home communities if appropriate, and move towards stable accommodation and improved wellbeing.

What We’re Looking For

• Someone Who Can Bring compassion, resilience, and a proactive approach to helping others achieve sustainable change.
• Uphold anti-discriminatory practice and contribute to safe working environments.
• Commit to ongoing learning, training, and supervision.
• Thrive in a fast-paced, challenging environment and adapt to changing needs.
• Work flexibly across sites and within an agreed number of hours.

You’ll be part of a dedicated team making a direct impact on some of the most vulnerable people in the community. If you’re motivated, adaptable, and passionate about improving lives, this could be the perfect role for you.

About Us

We are The Forward Trust, a social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we’ve worked with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Benefits

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (prorated for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years of service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance