A rapidly growing leader in Londons vibrant socialising scene is looking for an experienced General Manager/AGM to lead the front:of:house operation at one of its flagship venues. This is a heavily floor:based role, and we are specifically looking for a hands:on operator who leads from the front. This is not an office:based management position, the successful candidate will be highly present on the floor, driving service standards, leading the team in real time, and creating exceptional guest experiences.
The Role
- Lead and inspire the FOH team, spending the majority of your time on the floor during service
- Oversee day:to:day operations, ensuring smooth service and high standards at all times
- Coach, develop, and motivate management and floor teams to build a high:performing culture
- Be the face of the venue, building strong guest relationships and leading by example
- Work closely with senior leadership on operational strategy, team development, and venue performance
- Drive consistency, efficiency, and strong commercial results across the business
What We’re Looking For
- Proven experience at AGM or GM level within premium bars, restaurants, or high:volume hospitality venues
- A genuinely hands:on leadership style with a passion for being on the floor during service
- Strong FOH leadership experience in fast:paced environments
- Passion for service excellence and team development
- Energetic, personable, and confident in a guest:facing environment
- Excellent organisational, communication, and people management skills
- Ambitious and eager to grow with a fast:expanding business
If you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 790
