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For Companies At a Glance
- Tasks: Manage front desk operations, greet drivers, and ensure smooth logistics.
- Company: Join Logistics People, a leading name in the HGV industry with top-notch vehicles.
- Benefits: Enjoy 24/7 support, career progression, temp-to-perm options, and great pay.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a safety-first culture.
- Qualifications: Good communication, calm under pressure, and organised with attention to detail required.
- Other info: Immediate starts available; don't hesitate, apply today!
Logistics People are looking for a Front Desk Clerk based at our Eddie Stobart Wakefield depot. Our customer is one of the biggest names within the HGV industry, with the latest vehicles on the market, which means you get the best HGV experience and a top range vehicle to work with.
Location: Wakefield, WF2 0XE
Working Hours: 4 On 4 Off 18:00 Start Time (10 hours with a half an hour unpaid break)
Pay Rate: £12.21 P/hr
Main Responsibilities and Objectives:
- To drive, support and organize the front desk operation, meet and greet all drivers to site and collect all information and organize with the allocator to get the task/driver completed in a timely manner.
- Maintaining a proactive approach to ensure that all operational factors regarding the front desk operations are under control and actions in place if needed.
- Liaising with all operational management/senior management to ensure that the operation is on track and any concerns raised.
- Participating as an active member of the team and to offer suggestions for solving problems any issues that arise.
- Book all drivers to site onto Transporean.
- Note drivers details/ref/reg/trailer number on paperwork/booking log before the driver goes to designated bay/dock.
- Fill out the goods in and out paperwork that will be passed to the allocator with all the required information.
- Takes reference numbers and finds preload sheet to give to allocator for a collection.
- Adds all information to the booking log and passes any details to the allocator for a bay to be assigned for the driver.
- When info from allocator passes this onto the drivers such as bay/dock to drop on and trailer number to collect.
- Visitors to site are signed in and wearing the required mandatory PPE for site.
- Assessing that the drivers to site have the correct PPE in place and if not, this is addressed and raised to relevant people.
- Effectively leading the site Health and Safety culture for site.
Skills and Knowledge:
- Good communication skills
- Calm under pressure
- Outlook, Excel knowledge
- Organised with good attention to detail
What are the benefits of working for Logistics People?
- 24/7 on-site support
- Career progression opportunities
- Temp to Perm opportunities
- Long term work
- Modern Facilities
- Immediate Starts
- Great Rates Of Pay
DONT BE SHY APPLY: SUBMIT YOUR APPLICATION TODAY
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Clerk
✨Tip Number 1
Familiarise yourself with the logistics industry, especially HGV operations. Understanding the basics of how the front desk interacts with drivers and allocators will give you an edge during interviews.
✨Tip Number 2
Practice your communication skills, as they are crucial for this role. Consider role-playing scenarios where you greet drivers or handle inquiries to build your confidence.
✨Tip Number 3
Get comfortable with software like Outlook and Excel, as these tools are essential for managing bookings and paperwork. You might even want to take a quick online course to brush up on these skills.
✨Tip Number 4
Show your proactive approach by thinking of potential solutions to common issues that arise at a front desk. Being able to discuss these ideas in your interview can demonstrate your problem-solving abilities.
We think you need these skills to ace Front Desk Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Front Desk Clerk role. Emphasise your communication skills, organisational abilities, and any experience in logistics or customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your background makes you a great fit for managing front desk operations and liaising with drivers and management.
Highlight Relevant Skills: In your application, focus on your ability to remain calm under pressure and your proficiency with tools like Outlook and Excel. Mention any previous roles where you demonstrated good attention to detail and effective problem-solving.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Front Desk Clerk position.
How to prepare for a job interview at TipTopJob
✨Showcase Your Communication Skills
As a Front Desk Clerk, you'll need to communicate effectively with drivers and management. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations.
✨Demonstrate Organisational Skills
Highlight your ability to stay organised and pay attention to detail. You might want to discuss specific tools or methods you use to keep track of tasks and information, as this role requires meticulous record-keeping.
✨Familiarise Yourself with Health and Safety Protocols
Since the role involves leading the site Health and Safety culture, brush up on relevant health and safety regulations. Be ready to discuss how you would ensure compliance and address any issues that arise.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations at the front desk. Think about potential challenges you might face and how you would resolve them, demonstrating your proactive approach.
