At a Glance
- Tasks: Lead the retail strategy for a unique food hall concept and drive product innovation.
- Company: Ambitious and fast-growing hospitality business with significant investment.
- Benefits: Competitive salary, bonus, equity, and opportunities for growth.
- Other info: Join a dynamic team and thrive in an entrepreneurial environment.
- Why this job: Shape a thriving retail experience and make a real impact in the food industry.
- Qualifications: Experience in scaling retail propositions and a passion for food innovation.
The predicted salary is between 125000 - 125000 £ per year.
- London
- Up to A GBP 125,000 + Bonus + Equity
The Role
This is a brilliant opportunity to join an ambitious and fast‑growing hospitality business at an exciting stage of its journey.
With significant investment behind the business and an exciting expansion plan, they are looking for a Retail Director to shape and lead the retail proposition across a unique food hall concept.
This is a newly created role with genuine influence.
You’ll take ownership of the retail strategy, building a commercially successful proposition that complements the wider guest experience while creating a destination customers return to time and time again.
You’ll work closely with founders and senior leadership to define the product range, develop new ideas and ensure every element of the retail offer is commercially robust, operationally efficient and aligned with the brand.
- What You’ll Be Doing
- You’ll own the retail strategy from concept through to execution.
- You’ll build and develop relationships with suppliers, sourcing exceptional products while negotiating commercial agreements that support long‑term growth.
- You’ll lead new product development, continually evolving the range through customer insight, trends and innovation.
- You’ll work closely with Operations, Marketing and Finance to ensure the retail proposition delivers both an outstanding customer experience and strong commercial performance.
- You’ll identify opportunities to improve margins, drive sales and optimise the product mix without compromising quality.
- As the business grows, you’ll play a key role in scaling the retail operation, putting the right processes, partnerships and structure in place to support expansion.
About You
- We’re looking for someone who has built or scaled a retail proposition within an independent or founder‑led food business.
- You’ll have a genuine passion for food, ingredients and product innovation, with a strong understanding of what customers are looking for in today’s market.
- Experience within a free‑from, health‑led or specialist food business would be highly advantageous, although it’s not essential.
- You’ll have an excellent network of suppliers and know how to build long‑term partnerships that create value for both sides.
- You’ll be highly commercial, comfortable analysing performance, identifying opportunities and making decisions that drive profitable growth.
- Most importantly, you’ll enjoy building things.
This role will suit someone who thrives in entrepreneurial environments, enjoys autonomy and wants to make a genuine impact within a business with exciting
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Food Retail Director : Growing Food Hall Business employer: TipTopJob
At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Food Retail Director : Growing Food Hall Business
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Retail Director : Growing Food Hall Business
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
