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- Tasks: Be the first point of contact for customers and manage administrative duties.
- Company: Join a supportive team in a meaningful role at a respected organisation.
- Benefits: Enjoy competitive salary, on-site parking, uniform, and holiday allowance.
- Why this job: Make a difference while gaining valuable experience in administration.
- Qualifications: Previous admin experience and excellent communication skills are essential.
- Other info: Full training provided; work in a respectful environment.
The predicted salary is between 28020 - 28020 £ per year.
Location: Falkirk
Salary: GBP28,020 per annum / GBP2,335 PCM + Commission is paid for the sale of Memorial Work and Pre-Paid Funeral Plans
Job Type: Full Time, Permanent
Working Hours: This is a full time position working Monday to Friday 9:00 am to 5:00 pm and every fourth Saturday morning 9:00 am to 12:30 pm.
Duties And Responsibilities
- First point of contact for customers
- Use of Funeral Management Software (full training provided)
- Ensure stationery and housekeeping stock is kept above minimum level and liaise with suppliers to replenish
- Liaise with suppliers to arrange disbursements for funerals
- Raise estimates and invoices
- Filing of office invoices
- Advise customers on Pre-paid funeral plans
- Advise customers on Memorials
- Processing payroll
- General administration duties
About You
- Previous administration experience
- Excellent telephone manner
- Previous experience of customer relations
- Ability to multi-task
- Ability to work as part of a team and on your own
- Keen attention to detail
- Excellent verbal and written communication skills
- IT literate using Microsoft packages
- Comfortable being in a building with deceased people
Benefits
- On site parking
- Uniform provided
- Pension Scheme
- Holiday allowance
Overseas candidates will NOT be considered for this role. We are not sponsoring Visas at this time, so please refrain from applying unless eligible to work in the UK.
Please click the APPLY Button to submit your CV and Cover Letter for this role.
Administration Assistant in Falkirk employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Falkirk
✨Tip Number 1
Get to know the company before your interview. Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your experience clearly, especially when discussing your previous administration roles.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so make sure you look professional and polished. It shows respect for the role and the company culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a nice touch that keeps you on their radar and reinforces your interest in the position. Plus, it gives you another chance to highlight why you’re the perfect fit!
We think you need these skills to ace Administration Assistant in Falkirk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your previous admin experience and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your excellent telephone manner and customer relations experience, as these are key for us.
Show Off Your IT Skills: Since you'll be using Funeral Management Software, it's important to showcase your IT literacy. Mention your experience with Microsoft packages and any other relevant software you've used in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TipTopJob
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with tasks like using Funeral Management Software and liaising with suppliers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent verbal and written communication skills are a must for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer relations or resolved issues in previous roles. This will demonstrate your ability to connect with clients effectively.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial in administration roles. During the interview, highlight instances where your keen eye for detail has made a difference, whether it was in filing invoices or processing payroll. This will reassure them that you can handle the meticulous aspects of the job.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, or specific software you'll be using. This shows that you're engaged and eager to learn more about how you can fit into their team.
