At a Glance
- Tasks: Process export orders, manage documentation, and liaise with shipping partners.
- Company: Join Petroy, a leading distributor in the petroleum and automotive industries.
- Benefits: Competitive salary, 23 days holiday plus bank holidays, and a supportive team environment.
- Other info: Office-based role with opportunities for career growth.
- Why this job: Be part of a dynamic team and ensure smooth international shipments.
- Qualifications: Strong communication skills, attention to detail, and customer service experience required.
The predicted salary is between 27900 - 27900 € per year.
Location: Elsenham, CM22 6DS (office-based role)
Salary: GBP 27,900 per annum
Hours: Monday to Friday 08:30-17:00 (30 min lunch) 40 hours per week
Holidays: 23 days increasing with service (plus bank holidays)
About Us
Petroy is an authorised distributor for many leading brands who operate in the petroleum and automotive service industries across the globe.
Key Responsibilities
- Process export orders from receipt through to shipment and invoicing
- Follow up quotes
- Prepare and maintain accurate export documentation
- Liaise with freight forwarders, couriers, and shipping lines to arrange international shipments
- Track shipments and proactively resolve delays or delivery issues
- Ensure all export activities comply with UK and international trade regulations
- Work closely with sales, finance, and warehouse teams to ensure smooth order fulfilment
- Chase overdue invoices
- Respond promptly to customer queries in a professional manner
- Maintain accurate records of export transactions and shipping documentation
- Update internal systems with order and shipment data
What We're Looking For
- Excellent written and verbal communication skills
- Able to effectively resolve customer queries
- High level of attention to detail
- Ability to multi-task and prioritise effectively
- Able to maintain professionalism under pressure
- Good team player
- Proactive, can-do attitude
- IT literate (including CRM experience)
- Previous customer service experience
- Order processing and administration experience
- European language skills desirable
Export Administrator employer: TipTopJob
At Petroy, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Elsenham, our office-based role as an Export Administrator provides competitive benefits, including 23 days of holiday that increase with service, and a collaborative environment where employees can thrive and develop their skills in the dynamic petroleum and automotive service industries.
StudySmarter Expert Advice🤫
We think this is how you could land Export Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Petroy's operations and think about how your skills can help them excel in export administration.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written abilities, consider mock interviews or even chatting with friends to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings right there, making it super easy for us to connect.
We think you need these skills to ace Export Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export Administrator role. Highlight relevant experience, especially in order processing and customer service, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us at Petroy. Mention specific skills that match the job description, like your ability to resolve customer queries and work under pressure.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TipTopJob
✨Know Your Export Processes
Familiarise yourself with the export order process from start to finish. Be ready to discuss how you would handle everything from processing orders to liaising with freight forwarders. This shows you understand the role and can hit the ground running.
✨Brush Up on Regulations
Make sure you have a good grasp of UK and international trade regulations. Being able to talk about compliance during your interview will demonstrate your attention to detail and understanding of the industry, which is crucial for an Export Administrator.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively resolved customer queries in the past. Highlight your ability to maintain professionalism under pressure, as this will resonate well with the interviewers.
✨Demonstrate Your Team Spirit
Be ready to discuss how you work within a team, especially in a fast-paced environment. Share specific instances where you've collaborated with sales, finance, or warehouse teams to ensure smooth order fulfilment, showcasing your proactive, can-do attitude.
