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- Tasks: Create exceptional experiences for residents and lead a passionate team in a luxury care home.
- Company: Join one of the UK's leading healthcare providers focused on compassion and quality service.
- Benefits: Enjoy discounts, wellbeing programs, comprehensive training, and a supportive work environment.
- Other info: Permanent full-time role with a competitive salary and excellent career prospects.
- Why this job: Make a real difference in residents' lives while developing your career in hospitality management.
- Qualifications: Strong people-management skills and a passion for delivering high-quality service.
The predicted salary is between 30000 - 30000 £ per year.
A fantastic new job opportunity has arisen for an experienced Hospitality Manager to work in an exceptional care home based in the Great Yarmouth, Norfolk area. The care home is a luxury facility designed for resident wellbeing, boasting beautifully appointed bedrooms and expansive living spaces, ensuring that every detail is meticulously crafted to provide the highest standard of care and living. Working for one of the UK's leading healthcare providers, you will be part of a team dedicated to delivering compassionate, empathetic, and transparent service.
Key Responsibilities
- Develop a service experience that fits within our family vision and values, ensuring compassion, empathy and transparency in our service delivery.
- Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
- Ensure that all residents receive exceptional experiences, with their needs and expectations met and exceeded.
- Manage the food service operation, working closely with the executive chef on menu planning, preparation and timely delivery of high-quality meals.
- Develop and maintain a robust activities program tailored to the interests and needs of residents, engaging, fun and promoting health and wellness.
- Maintain and manage a best-first-impression experience.
- Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.
Preferred Skills and Experience
- Excellent people-management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong communication skills, both verbal and written, to engage a wide range of stakeholders.
- Strong understanding of first-impression principles to ensure guests receive a positive experience from arrival.
- Knowledge of food service operations, including menu planning, food preparation, delivery, and a good understanding of nutrition and dietary requirements.
- Strong understanding of the needs and interests of older people, and ability to develop and deliver a range of engaging, fun activities that promote health and wellness.
- Strong understanding of housekeeping principles, including cleaning, hygiene and infection control.
- Strong budgeting skills and ability to manage costs effectively while delivering high-quality service.
Benefits
- Reward Gateway: discounts, wellbeing and employee assistance programs, and more.
- Comprehensive induction and paid training programme with career prospects.
- Excellent working environment.
- Living Wage Employer.
Compensation
Salary: GBP30,000 per annum. This permanent full-time role works 40 hours a week from 9am to 5pm.
Hospitality Manager in England employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant online groups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the care home and its values. Understand their approach to resident wellbeing and think about how your experience aligns with their mission. We want you to shine and show them why you’re the perfect fit!
✨Tip Number 3
Showcase your personality! During interviews, let your passion for hospitality and caring for others come through. We believe that a genuine connection can make all the difference, so don’t be afraid to share your story.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you on board!
We think you need these skills to ace Hospitality Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about providing exceptional service and creating a warm environment for residents.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at TipTopJob
✨Know the Care Home Inside Out
Before your interview, take some time to research the care home and its values. Understand their approach to resident wellbeing and how they deliver compassionate service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Hospitality Manager, you'll need to motivate and inspire staff. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your communication skills and how you've fostered a positive working environment in previous roles.
✨Demonstrate Your Understanding of Food Service
Since managing food service is a key responsibility, be ready to discuss your knowledge of menu planning and dietary requirements. Share any relevant experiences where you've worked closely with chefs or managed food operations, emphasising your commitment to high-quality meals for residents.
✨Engage with Activities Planning
The role involves developing engaging activities for residents, so come prepared with ideas! Think about how you can promote health and wellness through fun activities. Discuss any past initiatives you've implemented and how they positively impacted residents' lives.