Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle emergency calls and provide critical support to the community.
- Company: Leading public service organisation dedicated to community safety.
- Benefits: Starting salary of GBP 32,644 with increases and extra allowances.
- Why this job: Make a real difference in people's lives during emergencies.
- Qualifications: Must be 18+, able to attend training in Exeter.
- Other info: Flexible shift patterns including nights and weekends.
The predicted salary is between 32644 - 36400 £ per year.
A leading public service organization is seeking a Contact Officer to handle emergency calls in Plymouth. This full-time role offers a starting salary of GBP 32,644, increasing with experience and extra allowances. Candidates must be at least 18 years old and able to attend training courses in Exeter.
Responsibilities include:
- Professionally managing calls
- Providing critical support to the community during emergencies
Shift patterns can include nights, weekends, and bank holidays.
Emergency Contact Centre Officer – Shift & Weekend Pay employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Contact Centre Officer – Shift & Weekend Pay
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what it means to be an Emergency Contact Centre Officer, especially the challenges and responsibilities. This will help you stand out in interviews when you can discuss specific scenarios.
✨Tip Number 2
Practice your communication skills! Since you'll be handling emergency calls, being clear and calm is key. Try role-playing with a friend or family member to simulate real call situations and get comfortable with responding under pressure.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on the interview process and what the organisation values most in candidates. Plus, it shows your genuine interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available for applicants that can give you an edge.
We think you need these skills to ace Emergency Contact Centre Officer – Shift & Weekend Pay
Some tips for your application 🫡
Show Your Passion for Helping Others: When writing your application, let us know why you’re passionate about supporting the community. Share any relevant experiences that highlight your commitment to helping others, especially in high-pressure situations.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your skills in managing calls and any experience you have in emergency services or customer support. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TipTopJob
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Emergency Contact Centre Officer. Familiarise yourself with how to manage emergency calls and the importance of providing critical support to the community. This will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Your Communication Skills
As this role involves handling emergency calls, it's crucial to showcase your communication skills during the interview. Practice clear and concise responses, and consider using examples from past experiences where you've effectively managed difficult conversations or provided support in high-pressure situations.
✨Be Ready for Shift Work Questions
Since the job requires working nights, weekends, and bank holidays, be prepared to discuss your availability and flexibility. Think about how you can manage your time and commitments around these shifts, and express your willingness to adapt to the demands of the role.
✨Show Your Commitment to Training
Highlight your readiness to attend training courses in Exeter. This shows that you're serious about developing your skills and are committed to providing the best service possible. Mention any previous training or learning experiences that have prepared you for this role.
