Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate export logistics and deliver top-notch customer service to international clients.
- Company: Join a dynamic team in Long Eaton with a focus on global operations.
- Benefits: Earn £17.63 per hour with full training and a supportive work environment.
- Why this job: Enhance your skills in a role that bridges cultures and expands global connections.
- Qualifications: Fluency in French and experience in export administration are essential.
- Other info: Enjoy a rotating shift pattern with opportunities for teamwork and growth.
The predicted salary is between 30 - 35 £ per hour.
Long Eaton Temporary Maternity Cover at £17.63 per hour. We are recruiting for an experienced Export Customer Service Coordinator, based in Long Eaton on a full-time contract basis. You will be required to be fluent in French and have experience delivering excellent customer service while retaining and expanding the clients' overseas customer and consumer base.
Export Customer Service Coordinator duties:
- Assisting in the set-up and implementation of overseas logistical operations
- Dealing with both British and French customers and consumers
- Cost effective planning and organisation of deliveries whilst working within the necessary constraints of dates, routes, vehicle sizes and product quantities
- Undertaking all procedures from order inputting, allocation, selection and load completion to crediting and any associated paperwork to ensure customers receive the correct product
- Contributing to the control of stock and dealing with all products related issues
- Ensuring all credit notes are issued in the event of wrong/failed delivery and updating the internal system accurately
- Ensuring that all documentation complies with company directives and legislative requirements
- Promoting a professional image, whilst dealing appropriately with both internal and external customers
- Providing clerical and administrative support to the full logistics process
You will receive full product training to ensure you can provide excellent advice and guidance on the complete product range.
The Ideal Export Customer Service Coordinator:
- Must be fluent in French (essential)
- Will have previous export administration experience, ideally within logistics
- Will be able to offer high levels of customer service
- Will possess excellent communication skills, as this role will require extensive liaison with a variety of internal and external stakeholders
- Will have excellent attention to detail
- Will have the ability to work as part of a team
Working Hours:
This role is worked on a 2-week 37-hour rotating shift pattern as follows:
- 08:00am – 4:30pm Monday to Thursday, Friday 08:00am – 1:00pm
- 09:00am – 5:00pm Monday – Thursday, Friday 08:00am – 3:30pm
Apply today for the Export Customer Service Coordinator position: all applications will be treated in the strictest confidence.
Export Customer Service Coordinator in Eaton employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Customer Service Coordinator in Eaton
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and customer service sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Export Customer Service Coordinator role.
✨Tip Number 2
Prepare for the interview by brushing up on your French! Since this role requires fluency, practice common phrases and industry-specific vocabulary. We want you to impress the hiring team with your language skills and show them you’re ready to handle both British and French customers.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples where you’ve gone above and beyond for clients. We want you to highlight how you can contribute to retaining and expanding the overseas customer base in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to join our team and make a difference in the export customer service world.
We think you need these skills to ace Export Customer Service Coordinator in Eaton
Some tips for your application 🫡
Show Off Your Language Skills: Since fluency in French is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively with our French customers!
Tailor Your Experience: When detailing your previous roles, focus on your export administration and customer service experience. We love seeing how you've handled logistics and customer interactions in the past, so make it relevant to what we do!
Be Detail-Oriented: Attention to detail is key in this role. In your application, mention specific examples where your keen eye for detail made a difference, whether it was in managing stock or ensuring accurate documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TipTopJob
✨Brush Up on Your French
Since fluency in French is essential for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during customer interactions.
✨Know Your Logistics
Familiarise yourself with the basics of export administration and logistics. Be prepared to discuss how you would handle logistical challenges, such as planning deliveries and managing stock control, as these are key aspects of the job.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Highlight situations where you resolved issues or went above and beyond to meet customer needs, especially in a multicultural context.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, so be ready to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to keep track of orders and documentation, which will show your potential employer that you take this seriously.
