Corporate and Operational Support Assistant in Eaton

Vacancy Type: Permanent, Full time (37 hours per week, Monday to Friday, Office Based)

The Canaan Trust seeks to recruit a Corporate and Operations Support Assistant.

This post will be responsible for the smooth running of administrative and operational aspects of the Trusts day‑to‑day work.

The Trust operates 24/7, 365 days a year from its base on Main Street, Long Eaton.

We are a Christian charity providing care and support to anyone who is homeless, in danger of becoming homeless or in need.

The Trusts objective is to safeguard, support and enable each individual or family to address the issues which may have led to their homelessness or be threatening them with becoming homeless.

The trust seeks to support each individual or family to rebuild their lives and to achieve independent living in the community.

We care for each individual in a holistic, person‑centred way, aiming to enable each one to address the issues relating to their homelessness or insecure housing status, and support them to rebuild their lives so they can move forward positively to achieve independent living back in the community.

• Office Support Duties
• Handling incoming telephone calls, directing enquiries, taking messages.
• Monitoring and replenishing office supplies.
• Preparing documents using a range of office software, including Excel, Power Point, and Word.
• Preparing and issuing mailshots.
• Managing mailing lists.
• Operational Support Duties
• Maintaining shift planners to ensure shift and on‑call cover 24/7 across the Trust.
• Tracking staff annual leave and arranging cover as required.
• Preparing and processing staff timesheets. Working with Service Managers to ensure staff wages are paid accurately, and to monitor hours, leave etc.
• Checking payroll information, including pensions and other contributions.
• Checking and, where necessary, calculating residents housing benefit awards.
• Administering systems for rental payment records.
• Ensuring all documentation is securely saved and is accessible as required.
• Finance Support Tasks
• Managing, securing, reconciling and banking all monies received by the Trust.
• Ensuring all donations are recorded and processed including gift aid; maintaining donation and gift aid logs and ensuring thank‑you responses are triggered.
• Assisting Finance Manager with budget preparation, monitoring and accounts preparation.
• IT And Network Support Tasks
• Acting as key link with IT provider.
• Maintaining an efficient electronic filing system.
• Assisting with the setup of IT equipment and supporting staff as required.
• Ensuring all individual staff and trustees have access to the Trusts systems.
• HR Support Tasks
• Administrative support to all aspects of staff recruitment.
• Supporting managers in maintenance of personnel records.
• Compliance Support Tasks
• Assisting with Health and Safety activities and requirements.
• Monitoring record archiving and retention to comply with Data Protection requirements.
• Support For Board Of Trustees Tasks
• Providing administrative support for Trustee Board meetings. Attending board meetings. Maintaining confidentiality.
• Supporting preparation of papers for the Trusts AGM.
• Ensuring approved policies and procedures are appropriately saved, filed and are accessible.
• Other Tasks
• Ensuring all tasks meet the policies and procedures of the Trust.
• Complying with Health and Safety legislation and local practices.
• Ensuring all tasks are carried out within the framework of the Trusts Equality and Diversity policy.
• Undertaking other tasks as appropriate to the role.
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