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- Tasks: Manage utility accounts and support the Accounts team with administrative tasks.
- Company: Dynamic company in Stepney Green, London with a vibrant office culture.
- Benefits: Competitive salary, wellness days, birthday off, and fun company events.
- Other info: Enjoy a fresh fruit daily and opportunities for career growth.
- Why this job: Join a supportive team and develop your admin skills while making a real impact.
- Qualifications: Experience in admin roles, strong numerical skills, and excellent communication.
The predicted salary is between 24000 - 26000 £ per year.
Location: Stepney Green, London
Salary: GBP 24,000 - 26,000 per annum
Vacancy Type: Full Time, Permanent
Hours: Monday – Friday: 9am – 5pm or 10am – 6pm
The Role
We are looking for a detail-oriented, proactive junior admin assistant to join our team. In this vital role, you will be managing the administrative side of the Accounts team, ensuring up-to-date, accurate and timely management of various utilities and council tax for tenants.
Key Responsibilities
- Set up and close a high volume of utility accounts for incoming and outgoing properties, notifying all suppliers promptly and keeping good records.
- Monitor utility accounts to ensure accuracy, reconcile bills, and address discrepancies swiftly.
- Serve as the primary contact for companies and tenants in resolving utility-related queries and issues.
- Liaise with London local authorities regarding tenancy changes to ensure accurate council tax billing.
- Manage end-to-end handling of claims through the Reposit platform, ensuring timely and accurate submission in line with tenancy agreements.
- Assess and validate claims by reviewing supporting documentation (e.g., check‑out reports, invoices, tenancy agreements) to ensure compliance and justification.
- Communicate and manage tenant inquiries related to utilities and bills.
- Foster strong relationships with suppliers to resolve issues quickly.
- Ensure all billing operation requirements are managed to ensure timely payment of utility bills, accurate direct debit setups, and system updates.
- Manage all utility inboxes and maintain accurate administrative records.
- Generate regular reports to support strategic company decision‑making.
- Collaborate with other departments, colleagues, teams and suppliers to improve operational efficiency, accuracy, and costs.
- Assist and cover other team members’ workload and assist with ad‑hoc tasks.
Skills and Qualifications
- Proven experience in administrative roles, dealing with utility management or billing.
- Strong numerical skills and attention to detail.
- Excellent communication and customer service skills.
- Proficient with various systems: CRM, Excel, Microsoft Office, Teams, workflow tools.
- Self‑motivated, able to multi‑task and resolve issues efficiently.
Benefits
- Vibrant office environment and fresh fruit on offer daily.
- Birthday day off, wellness day, eye test.
- Employee benefits and discount packages.
- Additional annual leave and sickness pay accrual with length of service.
- Summer and winter annual company parties and other activities.
Junior Admin Assistant (Accounts) in Dover employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Admin Assistant (Accounts) in Dover
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to the Accounts team. This will help you stand out as a candidate who genuinely cares about the position.
✨Tip Number 3
Practice common interview questions and have your own questions ready. This shows you're engaged and interested in the role. Plus, it helps you feel more confident when the big day arrives!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Junior Admin Assistant (Accounts) in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles, especially any work related to utility management or billing. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Junior Admin Assistant role. Be sure to mention your attention to detail and strong communication skills.
Show Off Your Skills: In your application, don’t forget to showcase your numerical skills and proficiency with systems like Excel and Microsoft Office. We love seeing candidates who can handle multiple tasks efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
As a Junior Admin Assistant in Accounts, you'll need to showcase your strong numerical skills. Brush up on basic accounting principles and be ready to discuss how you've handled numbers in previous roles. This will demonstrate your attention to detail and ability to manage financial data.
✨Familiarise Yourself with Utility Management
Since the role involves managing utility accounts, it’s a good idea to research common utility management practices. Be prepared to talk about any relevant experience you have, and think of examples where you've resolved discrepancies or managed billing issues effectively.
✨Communication is Key
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. You might be asked how you would handle tenant inquiries or liaise with suppliers, so think of scenarios where you've successfully navigated similar situations.
✨Show Your Proactivity
This role requires a proactive approach to managing tasks. Prepare examples that highlight your ability to take initiative, whether it's streamlining processes or improving operational efficiency. Employers love candidates who can think ahead and contribute positively to the team.