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- Tasks: Lead and inspire teams across multiple leisure and entertainment sites.
- Company: Dynamic leisure and hospitality company focused on customer experience.
- Benefits: Competitive salary, travel opportunities, and a vibrant work culture.
- Other info: Exciting opportunity for growth in a fun and collaborative environment.
- Why this job: Make a real impact in the leisure industry while growing your career.
- Qualifications: 2 years of GM experience with a passion for customer service.
The predicted salary is between 100000 - 120000 £ per year.
Location: SW England
Salary: A GBP 100,000 : A GBP 120,000+
Overview
My client is looking for a passionate Designate General Manager to lead, inspire and motivate the team to achieve excellence in all areas. This exciting opportunity is designed for an experienced manager to work across multiple sites. You will need to be flexible, willing to travel, and have the drive and determination to succeed.
Responsibilities
- Providing vision to the team, gaining buy-in and commitment to continually improve and challenge performance.
- Taking responsibility for the delivery of operational excellence across the entire site.
- Developing your team through support and coaching, building a culture that is truly passionate about the needs of our customers.
- Monitoring day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles.
- Accountability for the performance of the sites both operationally and commercially.
- Monitoring the revenue and participant numbers for the site, looking to undertake corrective action as needed.
- Constantly looking to find opportunities to grow the site's sales, working collaboratively with the marketing teams to identify and execute local sales initiatives.
- Meticulous focus on safety and compliance, driven through accountability.
- Taking on accountability for site safety in conjunction with the Health, Safety and Risk Manager, ensuring that all accidents and reports are in line with company policy.
- Control all aspects of the site P and L, monitoring and reviewing control of the use of resources to ensure expenditure is controlled within budget throughout the year.
Qualifications and What they Want
- Flexibility, willingness to travel and a passion for leisure and hospitality.
- Razor-sharp focus on the customer experience and delivers this consistently through operational excellence while getting into the detail on what makes a customer visit extraordinary.
- Ability to build great relationships internally at all levels as well as 3rd party on-site partnerships.
- Commercially minded with a record of accomplishment of growing sales and profit year on year.
- 2 years experience as a General Manager with full sales and profit responsibility across a multi-channel leisure and hospitality business.
- A great communicator who can be themselves, have fun, dream big and be part of the future growth.
Designate GM employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate GM
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and hospitality industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for the role shine through. Share your vision for operational excellence and how you can inspire a team. Remember, they want someone who can lead with enthusiasm!
✨Tip Number 3
Research the company culture! Before any meeting, dive deep into what makes the company tick. Understand their values and how they approach customer experience. This will help you tailor your conversation and show that you’re not just another candidate, but the right fit.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Designate GM
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for leisure and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating extraordinary customer experiences.
Tailor Your CV: Make sure your CV highlights your relevant experience as a General Manager. We’re looking for someone who has a proven track record in growing sales and profit, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without unnecessary fluff. Remember, we want to know how you can lead and inspire our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to leisure and entertainment, and think about how your experience aligns with their goals. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Designate General Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching style and how you've fostered a customer-centric culture. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Be Ready to Discuss Numbers
Since the role involves accountability for P&L and revenue growth, brush up on your financial acumen. Be prepared to talk about how you've managed budgets, controlled costs, and driven sales in previous roles. Use concrete figures to illustrate your success and show that you can handle the commercial aspects of the job.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the company’s future and its operational challenges. Ask about their current initiatives for improving customer experience or how they measure success across their sites. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.