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For Companies At a Glance
- Tasks: Support our team by handling customer enquiries and processing orders.
- Company: Join a friendly, family-run business with strong local roots.
- Benefits: Competitive salary, 20 days holiday plus bank holidays, and birthday day off.
- Why this job: Be part of a growing company and deliver exceptional customer experiences.
- Qualifications: Strong organisational skills and experience in a professional office environment.
- Other info: Enjoy a dynamic workplace with training and development opportunities.
The predicted salary is between 27000 - 28500 £ per year.
Overview
Salary: GBP 27,000 to GBP 28,500 dependent on skills and experience
Location: Hull, HU3
Full-time office-based: 7:15 am – 4:15 pm daily (Early finish 4:00 pm Fridays)
Benefits
- Salary: GBP 27,000 to GBP 28,500 (depending on experience)
- 20 days holiday plus bank holidays (23 days + birthday)
- Company pension scheme
- Christmas shut down
- Free on-site parking
- Training and development opportunities
- Birthday day off
Elliott Hygiene is a friendly, family-run business and a leading hygiene, packaging, and catering supplier in the Yorkshire and Humber region. With strong local roots and a reputation for excellence, we’re growing fast and have recently relocated to a new purpose-built office and warehouse facility to support this continued growth.
About Elliott Hygiene Values
- Communication, Teamwork, Loyalty
- Doing Whats Right and Improving
- Fun, Polite, Honest and Respectful
- Urgency and Attention to Detail
If you share these values and enjoy delivering outstanding service, we’d love to hear from you.
About The Role
We’re looking for a Customer Support and Office Administrator to support our busy team and help us deliver an exceptional customer experience. You’ll play a key role in handling enquiries, processing orders, and ensuring smooth office operations.
This is a full-time, office-based role (Monday to Friday, 7:15 am to 4:15 pm with a 4:00 pm finish on Fridays). Flexibility on hours may be offered for the right person.
Key responsibilities
- Respond to customer enquiries and process orders via phone and email.
- Monitor and manage online orders daily to ensure smooth processing.
- Enter customer order details accurately into company systems.
- Use software such as Unleashed, Xero, Google Sheets and Docs to track orders and prepare quotes.
- Support office administration tasks, maintaining clear communication and up-to-date records.
About You
- Strong organisational and customer service skills.
- Experience in a professional office environment.
- High attention to detail, able to multitask and meet deadlines.
- Positive team player with good communication skills.
Interested? If you feel that you possess the relevant skills and experience then apply by return.
INDLS
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Customer Support and Office Administrator employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support and Office Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Elliott Hygiene. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer support and office administration. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your personality! Elliott Hygiene values fun and respect, so don’t be afraid to let your character shine through during the interview. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects good communication skills!
We think you need these skills to ace Customer Support and Office Administrator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and provided support in the past, so share specific examples that demonstrate your skills!
Be Organised and Detail-Oriented: Since this role requires strong organisational skills and attention to detail, give us a glimpse of how you manage tasks and keep everything in order. Mention any tools or methods you use to stay on top of things!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match our values and the job description. Show us why you’re the perfect fit for Elliott Hygiene and how you align with our team spirit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TipTopJob
✨Know the Company Inside Out
Before your interview, take some time to research Elliott Hygiene. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Support and Office Administrator, your ability to handle enquiries and process orders is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or improved service delivery. This will demonstrate your capability and fit for the role.
✨Be Ready to Discuss Software Proficiency
Familiarity with software like Unleashed, Xero, and Google Sheets is essential for this position. Brush up on your skills and be prepared to discuss how you've used these tools in previous roles. If possible, mention specific tasks you've accomplished using them.
✨Emphasise Teamwork and Communication
Elliott Hygiene values teamwork and clear communication. Think of instances where you've worked collaboratively in a team setting or communicated effectively to achieve a goal. Highlighting these experiences will align you with their company culture and values.
