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- Tasks: Contact customers, arrange service visits, and support the Service Team with admin tasks.
- Company: Leading independent expert in electronic medical equipment repair and servicing.
- Benefits: Competitive salary, pension scheme, 25 days holiday, and health cash plan.
- Why this job: Join a motivated team and make a difference in healthcare technology.
- Qualifications: Customer service experience, strong admin skills, and excellent communication.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 19500 - 26500 £ per year.
Job Title
Customer Service and Admin Assistant
Company
Our client is the UK’s leading independent expert specialising in the repair and servicing of electronic medical equipment/instrumentation: specifically Ultrasounds. They have earned a deserved reputation for the quality of the service they provide. They have achieved this by continually investing in cutting edge technology within their facility and, importantly, having a well trained and motivated workforce.
Role
Due to an internal promotion they now require a Customer Service Assistant to liaise with customers and internal stake holders. The minutia of your role will include:
- Contacting customers to arrange planned service visits
- Providing advice and support to customers
- General Admin tasks
- Offer support to the Service Team
Candidate Requirements
Our client is looking for a strong team player with experience in a similar role;
- Customer Service experience
- Strong Admin skills
- Good team player
- Take pride in your work
- Excellent communication skills
Salary and Benefits
Salary: GBP24,500
Package includes 4% into Pension Scheme, 25 Days Annual Holiday and 8 Bank Holidays, Life Assurance/Death In Service: 4 x Annual Salary, Health Cash Plan, etc.
Location
Northamptonshire
Commutable From: Corby, Kettering, Market Harborough, Wellingborough, Stamford, Uppingham, Oakham, Rothwell, Desborough, Kibworth Beauchamp
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Customer Service + Admin Assistant employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service + Admin Assistant
✨Tip Number 1
Get to know the company inside out! Research their services and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're keen on joining our team and helps us keep track of your application better.
We think you need these skills to ace Customer Service + Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and admin skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service and Admin Assistant role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TipTopJob
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their services, especially in electronic medical equipment and ultrasounds. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to provide excellent support, which is crucial for this role.
✨Be Ready for Admin Tasks
Since the role involves general admin tasks, brush up on your organisational skills. Be prepared to discuss how you manage your time and prioritise tasks. You might even want to bring along examples of your previous work or systems you've used to stay organised.
✨Practice Your Communication Skills
Excellent communication is key in this position. Practice articulating your thoughts clearly and confidently. You could even do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.